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KNOWLEDGE MANAGEMENT (KM):
We’ve been studying leadership and organizations for more than thirty-five
years and have come to a conclusion: All world-class organizations we know
are driven by three critical factors:COGNITIVE COMPETENCIES AND TECHNOLOGICAL SKILLS Volume 10, Number 8 March 2004 LEADERSHIP: THE VISION THING – Clear vision and direction championed by top management. – Trained and equipped people focused on implementation of the agreed-upon vision and direction. – Established recognition and positive consequence systems that sustain the behaviors and performance that the vision and direction require. Blanchard, Ken, and Stoner, Jesse (Winter 2004). The Vision Thing: Without It You’ll Never Be a World-Class Organization. Leader to Leader. Hoboken, NJ: John Wiley & Sons, Inc.
LEADERSHIP: ECONOMIC EMPOWERMENT FOR HISPANICS
The early 1970s
brought Hispanics national presence as a social force. By 1971, Cesar
Chavez had organized 80,000 workers in a labor union; the following year
the United Farmworkers joined the AFL-CIO. Meanwhile on college campuses
throughout the Southwest, students organized to protest “Occupied Mexico/Aztlan,”
in the words of the National Chicano....
By the end of the 1970s, Hispanics had emerged as an organized constituency eager to claim their place in the U.S. economy. Business-oriented groups such as the Society of Hispanic Professional Engineers (1974) and the United States Hispanic Chamber of Commerce (1979) took their place beside older civil rights organizations such as the National Council of La Raza (1968) and the League of United Latin American Citizens. (Article contains a more detailed account). Russell, Joel (March 2004). The Social Movement That Grew Up. Hispanic Business, 20-22. The first of a four-part series celebrating 25 years of HB. http://www.hispanicbusiness.com
LEADERSHIP: ENTREPRENEURIAL TECHNOLOGICAL TRANSFORMATIONS
Everyone working in technology spends part of the time trying to predict
the future. At Intel, it’s a full-time job. “We develop technology
for markets that don’t exist for products that don’t exist,” Intel president
and chief operating officer Paul Otellini says. “It’s daunting business.”Greenemeier, Larry (Feb. 23, 2004). Intel’s Crystal Ball. InformationWeek, Issue 977, 36-49.
OFFSHORE OUTSOURCING R&D: REWARDS AND RISKS
Back in 1987, Cadence Design Systems became the first electronic design automation
(EDA) vender to open an R&D center in India, where it now has 300 developers.
Since 2000 it has opened two R&D centers in China and one in Russia,
employing a total of 100 developers. Cadence says that none of the
centers replace existing U.S. jobs. As business demands, it will increase
R&D jobs both onshore and off, but more jobs will be created offshore.Cadence isn’t alone. Electronics companies have done R&D offshore for years and are doing more and more for many reasons. Doing R&D in India or China reduces cost by at least one-third, but that is only part of the story, executive argue. It gives them access to skilled workers at a time when the United States is producing fewer engineers, creates 24-hour development cycles and places R&D resources close to current or future markets. Those are the rewards. The offshore-R&D strategy also has risks. Haphazard execution offshore can lead to lower productivity and put intellectual property at risk. Back at home, engineers’ morale suffers every time new offshore jobs are created while U.S. unemployment remains high. There’s a growing public outcry over loss of U.S. jobs due to the offshore trend. Roberts, Bill (March 2004). The Perfect Storm Brews Offshore. Electronic Business, 30(3), 46-57. http://www.eb-mag.com The April issue will have an article on offshore R&D.
OUTSOURCING: BEFORE AND AFTER THE CONTRACT
IS SIGNED
Outsourcing part or all of an organization’s information technology operations
is not a decision to be made lightly.CIOs and other executives typically spend months analyzing their operations and debating the pros and cons of outsourcing before deciding to go forward with the arrangement. And when they sign on the dotted line, one couldn’t fault them for feeling a sense of relief. A chief attraction of outsourcing is that it eliminates the headaches of day-to-day management, and enables organizations to cut costs and streamline their I.T. operations. However, organizations that have taken the outsourcing route say their work is not done when they hand over the I.T. reins – in fact, it’s just getting started. Cover Story (March 2004). Outsourcing: Before and After the Contract is Signed. Health Data Management, 12(3), 26-34. http://www.healthdatamanagement.com Additional articles: Taming the Infrastructure Beast by Bill Briggs, pp. 36-44. The I.T. of Tomorrow: Is it Here Today? by Greg Gillespie, pp. 46-54. A Tablet a Day ... by Beckie Kelly Schuerenberg, pp. 56 and 58.
TRANSFORMING HEALTHCARE THROUGH INTEGRATION
The February issue of Business Integration Journal included a first-ever
industry-focused supplement with the above-mentioned title. In addition to
subscribers, the issue was distributed to about 14,000 attendees at the Healthcare
Information and Management System Society (HIMSS) meeting. Editor-in-Chief
Bob Thomas indicates more supplements are coming.
Articles are:Transforming Healthcare Through Integration by Tony M. Brown. Partners HealthCare Systems Handles Rapid Expansion With InterSystem’ Ensemble by Mary Finn. InterSystems Ensemble: http://www.InterSystems.com Blue Cross Blue Shield of Massachusetts Reduces Complexity and Costs With SeeBeyond by Tony M. Brown. SeeBeyond Technology Corp.: http://www.seebeyond.com The Changing Role of IT in Healthcare by Tony M. Brown. An Apple a Day? Business Process Outsourcing for Healthcare by Michael J. May. http://www.dakotaimaging.com Hartford Hospital’s Healthy Innovation: A Prescription for Success With Novell by Tony M. Brown. Novell exteNd and Nsure solutions: http://www.novell.com PSI Improves Patient Safety With First Consulting Group & SeeBeyond by Marty Roberts. SeeBeyond Technology Corp.: http://www.seebeyond.com Business Integration Journal Vendor Guide http://www.bijonline.com Accenx Technologies, Inc http://www.accenx.com Boston Software Systems http://www.bossoft.com DataMirror http://www.datamirror.com FCG Technology Services http://www.fcg.com Hewlett-Packard http://www.hp.com/solutions/microsoft/eai Ensemble InterSystems http://www.intersystems.com SeeBeyond Technology Corp. http://www.seebeyond.com Vitria Technology http://www.vitria.com MOBILE ENTERPRISE HEALTHCARE PROVIDER ARTICLES Prescription for Success by Lee Gimpel (pp. 30-33). Early A-doctors by Randi Rosenberg (pp. 34-38). Doctor, Doctor, Give Me the Cure by Craig Settles (pp. 40-42). Citation info: (March 2005). Mobile Enterprise, 5(3). http://www.MobileEnterpriseMag.com Articles in GLOBAL LOGISTICS & SUPPLY CHAIN STRATEGIES, February 2004 issue. http://www.glscs.com ‘Operation Transformation’ Under Way at DLA by Editorial Director Jean V. Murphy The Defense Logistics Agency is a $26bn enterprise tat would rank near the middle of the Fortune 100 if it were a private business. In the late 1990s, DLA began a massive re-engineering project aimed at at transforming its internally focused, transaction-based business model to one that is externally focused on customers and suppliers and based on collaborative partnerships. Visit The Library at http://www.supplychainbrain.com Category: Interviews/Opinions Ideas & Trends in Supply-Chain Management Look to supply-chain managers to shift from a tactical focus back to a more strategic approach in 2004, in response to improvement in the economy, renewed spending on systems.... Visit The Library at http://www.supplychainbrain.com Is Your Supply Chain Ready for Sarbanes-Oxley? by Russell Goorman It’s a mistake to see the financial information reporting and documentation requirements of the act as the responsibility solely of either the CFO or the IT department. Sarbanes has many implications fo supply-chain management. Visit The Library at http://www.supplychainbrain.com Category: Supply-chain Trends Global Trade Drives Third-Party Logistics Providers’ Expansion by Thomas A. Foster The eastward expansion of the European Union. The entry of China to the World Trade Organization. The likely spread of NAFTA to all of the Americas. The juggernaut of free trade and globalization of manufacturing and retail sourcing is unstoppable. But the speed with which this globalization is reshaping supply chains has been startling, especially for third-party .... Visit The Library at http://www.supplychainbrain.com Category:Logistics/Transportation U.S. Distributor Plan for Major Sales Growth on the Boil (Case Study) by Robert J. Bowman Visit The Library at http://www.supplychainbrain.com Category: Case Study Whether Building Block or Hurdle, VMI Generates Renewed Interest by Jean V. Murphy Visit The Library at http://www.supplychainbrain.com Category: SCM Technology How Your Supply Chain Can Build or Destroy Your Brand - Bret Kinsella & Joseph Benson Visit The Library at http://www.supplychainbrain.com Category: Interviews/Opinions
CHINA CONTINUES TO ATTRACT LOGISTICS SERVICES
PROVIDERS
G-Log reports that IBS Logistics is among its most recent clients in the
lead logistics provider category to use the developer’s Global Command and
Control Center software. IRB plans to use the product as the technology
backbone of its end-to-end supply-chain management services to and from China.
Access Asia, Regional Focus, p.60
http://www.glscs.com
Plus more such as BDP Expands in China Once Again. http://www.bdpinternational.com BDP International, Philadelphia, operates freight logistics offices in 20 cities in North America.
BUSINESS DEVELOPMENT AND TRADE MISSIONS
Business Development and Trade Missions can provide an exceptional opportunity
for awareness about cultures and a broad range of variables for commerce
today and in the future.Governor James Doyle and Commerce Secretary Cory L. Nettles will assist corporate leaders in Wisconsin promote business development with their counterparts in China, on March 19-30. Details can be obtained at http://commerce.wi.gov.IE/IE-ChinaMission.html And, access: John Schmid, “To Doyle, China is promise, not peril.” http://www.jsonline.com The WI Dept. of Commerce indicates that market information is available at: U.S. Dept. of Commerce Commercial Service http://www.export.gov/comm_svc/ U.S. State Dept. Background Notes on China http://www.state/r/pa/ei/bgn/18902/htm Chinese Embassy in the United States http://www.china-embassy.org/eng/ Hong Kong Economic and Trade Offices Site http://www.hongkong.org The group will discuss business development in Beijing, Shanghai, Nanjing and Hong Kong. Beijing http://www.beijingpage.com Shanghai http://www.sh.com Nanjing http://www.chinavisa.com/nanjing/ Hong Kong http://www.discoverhongkong.com Additional Web sites are useful in thinking about business development and trade missions: World Trade Organization http://www.wto.org U.S. Trade Reports http://www.ustr.gov.reports/nte/2003/index/htm A FRAMEWORK FOR ENTREPRENEURIAL STRATEGIC THINKING Community, economic, and educational development must be synchronized to achieve a good Return On Investment (ROI). What are the mission and vision of a group of corporate leaders and economic development officers on a business development and trade venture? Can preparation sessions be shared for community and educational development? What goals are planned? How will this activity guide planning about other economic opportunities? Business Development 2004 2005 2006 2007 2008 2009 Asia, China (What economic, governmental, and technological variables must be analyzed?) Beijing Shanghai Nanjing Hong Kong Asia: South Korea, Taiwan, Thailand, etc Africa (African Growth and Opportunity Act – KM, June 2003, p. 2-3) Central America (Caribbean Basin Trade Partnership Act – KM, June 2003, p. 3) and South America European Union Domestic (What infrastructure is essential, especially education/training?) Content: Convergence of B2B and B2C Technology, Outsourcing, Security Economy Sectors: Agriculture, Manufacturing, Multi-modal Transportation, Services Articles in BUSINESS CONTINUITY, Jan/Feb 2004 http://www.continuityinsights.com The Current State of Business Continuity by Continuity Insights and KPMG, pp. 26-31. BC: Looking Back and Looking Ahead by Steven J. Schnell, pp. 32-35. Corporate Governance Survey 2003: Threats, Preparedness, and Ethics, pp. 36-41. What Data Loss Can Cost Your Company by Marylaine Canavan, pp. 42-44. The Human Factor of a Corporate Security Policy by Michael Seese, pp. 46-48 and 50-53.
PORTALS
When portals were first introduced in the late ‘90s, most started as content
aggregators thatdelivered unstructured information in a more personalized manner. Eager to take advantage of this technology and make it available to their users, many enterprises built portals quickly, then filled them with content that was relatively easy to deploy (e.g., intranet pages). Rosenbloom, Scott (February 2004). When it Comes to Portals, Legacy Integration is Critical. Business Integration Journal, 6(2), 20-23. http://www.bijonline.com
DIVERSITY PIPELINE ALLIANCE
A new report published by the Diversity Alliance Pipeline indicates that
strategies must be created and implemented to increase minority student awareness
and preparation for business beginning with middle school to the MBA and
beyond.
http://www.diversitypipeline.org
Perez, Janet (March 2004). Building a Professional Pipeline. Hispanic Business, 44-45. http://www.hispanicbusiness.com Leadership in Deployment of Electronically Networked Intelligent Enterprises with Virtual Communities Of Practice for improving Quality Of Life (QOL) Numerous issues will be important in the years ahead. No issue will be more important, however, than Human Resources Development (HRD) for Electronically Networked Intelligent Communities (ENICs) via Virtual Communities Of Practice (VCOPs). Knowledge Management (KM) has contained information about ENICs via VCOPs (Jan, 2003, p. 1; Aug 2003, p. 1) Business courses in E-Commerce, International Business, and business capstone courses plus a doctoral HRD course yielded insights about “basics” that are essential for a digital era. Essential include “mining” skills from business entrepreneurship, domestic and global data and information, and communication and information technologies Web sites. The mix of Web sites will vary based on desired outcomes. A display of sites used in a first session is on p. 7.
MINING FOR MISSION & VISION VALUED
ADDED KNOWLEDGE
1. ACCESSING, BROWSING, AND MINING DATA AND INFORMATIONa. Combinations of key words to access primary and secondary sources http://www.google.com Dupont Company Monsanto Company http://www.teoma.com Electronic Commerce (B2B and B2C) Logistics and Supply Chain Management 2. BUSINESS ENTREPRENEURSHIP http://www.sba.gov.starting/indexbusplans.html Small Business Administration http://www.wwbic.com Wisconsin Women’s Business Initiative Corporation http://www.internet.com Internet and IT Network from Jupitermedia Corp. http://www.smallbusinesscomputing.com Small Business Computing http://www.blackenterprise.com/ Black Enterprise (see June 2003) 3. DOMESTIC AND GLOBAL DATA AND INFORMATION a. Global policy influencing organizations via financing projects and reports http://www.un.org United Nations http://www.unesco.org UNESCO http://www.who.int/en/ World Health Organization http://www.wto.org World Trade Organization http://www.wtca.org World Trade Centers Association b. Governments, Summits, Trade Missions, and Trade type Web sites like CIBERS http://www.embassy.org/embassies Embassies in Washington, DC http://www.gksoft.com/govt/en/africa.html Africa Governments on the WWW http://www.ustr.gov/reports/nte/2003/index.htm U.S. Trade Reports http://www.africacncl.org Africa – U.S. Business Development Summit http://www.latintrade.com/ Latin Trade (see June 2003 for 500 biggest tech spenders) http://www.ciber.centers.purdue.edu Centers for International Bus Education and Research 4. COMMUNICATION AND INFORMATION TECHNOLOGIES Biometrics – http://www.biometricgroup.com/e/zephyr_charts.htm Broadband – http://www.jespinal.com/broadband.html e-Newsletters from Publications and Schools – http://www.knowledge.wharton.upenn.edu Online Training – (see Training, March 2003, for top 100, http://www.trainingmag.com DoC, WI – http://www.commerce.state.wi.us/ IE/IE-Int’lGuideForBusiness.html 5. KNOWLEDGE MANAGEMENT (KM) NEWSLETTERS & OTHER RESOURCES KM can be accessed and mined: http://www.members.cox.net/greenka6/wgnewweb/wgmenu.html a. KM (August 2002 - August 2003); consumers can directly link to hundreds of Web sites. b. E-Commerce: B2B, B2C, M-C. Handout for the National Black Chamber of Commerce. Warren H.Groff, 3408 N. 49th St., Milwaukee, WI 53216-3208, 414-871-1127, groffw@nova.edu
VIRTUAL TRADE MISSION
Corporations joined the President’s Export Council and units of the U.S.
Government to fund a program to promote awareness by students about commerce
around the world in 1996-97.
Corporations included Autodesk, Boeing, General Electric, Raytheon,
Texas Instruments, and others. Organization included the American Automobile
Manufacturers Association, United Steel Workers of American, Small Business
Exporters Association, US-ASEAN Business Exporters Association, and others.
In addition to the President’s Export Council, the U.S. Department of Commerce
and Small Business Administration were participants. Sponsor Countries
included Singapore, Hungry, Malaysia, and Indonesia. Educational institutions that participated in the project were a middle school, eight high schools, a vocational school, and a polytechnic school. Over 100 individuals including CEOs, Ambassadors, Labor leaders, Members of Congress, employees of Sponsor Companies, research scholars, and others contributed knowledge to the Virtual Trade Mission (VTM) project.
MIDDLE COLLEGE VIRTUAL HIGH SCHOOL
An alternative high school was created on a campus of LaGuardia Community
College.A Middle College High School was designed at South West Tennessee Community College on the Mid-Town Campus in 1986-87 and began operation in 1987-88 with 83 at-risk sophomores. Approximately 100 at-risk youngsters were added as sophomores each year. An articulation curriculum integrated into a college environment helped hundreds of at-risk youngsters. Middle College High Schools increased in number. A Middle College National Consortium was formed in 1993 with support from the Pew Charitable Trusts and DeWitt Wallace Reader’s Digest Fund. The Consortium launched its Early College initiative in 2002 funded by the Bill and Melinda Gates Foundation, Carnegie Corporation of New York, the W. K. Kellogg Foundation, and the Ford Foundation to assist in redesigning existing colleges and to help open new ones. What are the educational specifications that are needed to prepare professionals and technicians in communication and information technology roles, digital healthcare provider roles, etc? What competencies and skills must individuals have to perform above-mentioned and other emerging and constantly changing roles within Electronically Networked Intelligent Communities?
ANNUAL MEETING ON GLOBAL LEADING, LEARNING,
AND RESEARCH
Summer
Instruction, The Research Institute, & The Global Leading and Learning
Institute
Fischler Graduate School of Education and Human Services
Disneyworld Contemporary Resort, July 25-30, 2004 http://www.fgse.nova.edu/summer/
KNOWLEDGE MANAGEMENT (KM) and OTHER RESOURCES
Comment:
I work with individuals using multiple form and style guides with unique
variations.KM can be accessed and mined: http://www.members.cox.net/greenka6/wgnewweb/wgmenu.html Content and leads to sources remain a central focus of KM; consistency to a format is variable. Warren H.Groff, 3408 N. 49th St., Milwaukee, WI 53216-3208, 414-871-1127, groffw@nova.edu |