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Previous issues of Knowledge Management (KM) have highlighted a macro transition from Globally Competitive Communities of the 1990s to Electronically Networked Communities and Electronically Networked Intelligent Enterprises with Virtual Communities Of Practice. And, KM contained “content” about major shifts via technology: B2B and B2C, demand chains, and outsourcing plus biometric, card, voice, and wireless technologies. Convergence in the digital era is much more complex then in the industrial era and will become more so in the years ahead. Blacksburg Electronic Village (BEV) began as a collaborative community and university project in the early 1990s http://www.bev.net/ Analysis of the Web site yields activities such as Free Adult Education/GED Classes in Montgomery County and more for community developed. Additional e-networked initiatives spread in the 1990s. The World Teleport Association emerged to promote Business & Economic Growth in the Information Age. WTA benchmark research and projects like the Intelligent Communities Forum provide insight about policies and programs being used at local, regional, state, national, and multi-national levels. The Intelligent Community Conference and Awards 2004 program will be held in New York City, June 10-11. http://www.worldteleport.org/ http://www.intelligentcommunity.org Mine the January 2003 issue of KM, p. 1, and May 2003, p. 6, for Taipei, “The Taiwan Miracle.” A conference on Knowledge Management and Organizational Learning by the Conference Board will be in Chicago on June 9-10 http://www.conference-board.org Sessions
include:
RESEARCH QUESTIONS What
major strategies are being used in design and deployment of globally competitive
ENIEs - (a) by private sector enterprises, (b) by public sector establishments,
and (c) by partnerships? BUSINESS CONTENT ESSENTIAL TO COMPETE WITH GLOBAL ENIEs Business “content” is advancing at a rapid rate for all economy sectors. Analysis of content maturation both in terms of research and development and applications, often in diverse economy sectors, is essential to a company “growing” to the next stage of development. Analysis of 100+ E-commerce software packages by Electronic Commerce World in the mid 1990s was essential to decide if a company should begin converting from paper-based formats to e-formats, what part of a company could begin a conversion, determine the software packages that should be critiqued to become more aware and better understand strengths and weaknesses through inquiries of users of software packages. Content convergence and processes are becoming more complex each year.
Although awareness about advances in research and development are a foundation
leading to understanding, most medium and small businesses do not have
the resources to stay abreast of R&D for a single technology or converging
multiple technologies. Application of biometric, card, voice, wireless
and other technologies are an essential example mentioned in a few issues
of KM. Radio frequency identification (RFID) is a contemporary technology
that will impact all economy sectors and especially a full range of suppliers.
Demand/supply chains, logistics and multi-modal distribution, outsourcing,
and security are “mainstream” issues. An outstanding March issue
on “Supply Chain Technology” contains content ideas for a broad range of
consumers. Articles are:
Fraud curtailment, identity theft prevention, and offshore security are
major concerns.
The Human Touch is the cover story of the March 20 issue of intelligent
enterprise.
RESEARCH QUESTIONS What
bodies of content are essential to analyze regularly for advances in applications
by economy sector and share with medium and small business that create
the largest percentage of jobs? BUYERS GUIDES, E-NEWSLETTERS, and VCOPs Conversion from paper-based formats to electronic formats is accelerating the flow of previously mentioned bodies of content. A few publications began to produce Buyers Guides. A few Buyers Guides are a part of an issue of a publication and others are published separately (a) a month or two prior to a conference or (b) at a regular time of the year such as December. More Buyers Guides are available in e-format and are being updated regularly.
Communications News (March 2004) contains a Buyers Guide on Testing &
Monitoring.
A few e-newsletters are like an “early edition” of a magazine that will be followed with a paper edition while others are the only way information is transmitted. E-newsletters vary in focus including (a) business level strategies like demand/supply chains or knowledge management, (b) economy sector, (c) community and economic development, or (d) business degree programs. E-newsletters are throughout KM newsletters. A few examples are described below. InformationWeek’s e-newsletter mentioned Harley-Davidson; an article appeared in March: Sullivan, Laurie (March 8, 2004). Ready To Roll. InformationWeek, Issue 979, 45-48. Access at Collaboration Test Center: http://www.informationweek.com/TC/sw/bizappa/collaboration
Supply & Demand Chain Executive newsletter contains “Intelligence for
the Sourcing, Procurement, Operations, and Demand Management Leader.”
http://www.sdcexec.com
Wall Street & Technology distributes a Compliance Pipeline eNewsletter weekly with the latest regulatory and privacy compliance news, trends, explanations, and insights including IT for HIPPA, Sarbanes-Oxley, etc. http://www.mcb3.com/click.asp?x=12780.2D3E.1931002. VCOPs vary considerably. DCI created four VCOPs on Customer Relations Management (CRM); eBusiness, eProcurement, Content Management, Supply Chain Management, and Real Time Enterprise; Portals; plus Enterprise Architecture (EA) free for all qualified professionals. Access KM, May 2003, p. 5, and link directly to the Web sites. E-newsletters can be forwarded to members of VCOPs such as chambers of commerce, or individual members of many chambers, and a cohort of students in a course or several courses and a various levels. And, e-newsletters could be forwarded to instructional development teams for corporate training and to schools in either campus-based or virtual format for developmentally appropriate learning experiences. Dr. James Barger, while integrating e-commerce into marketing education for the secondary level, sent e-newsletters to Dr. Young Gi Kim at Inchon National University of Education (K-8) and to distribute to the Korean Association of Information Education (See KM, September 2002, p. 8) BUSINESS DEVELOPMENT Business development begins by critique of “domestic” economy strengths focused on agriculture, manufacturing, or services along with analysis of opportunities. Categories for business development opportunities could be labeled as (a) agricultural, (b) construction-related, (c) defense-related, (d) procurement, (e) security-related, and (f) transportation-related. Ideas are presented along with a Framework for Strategic Thinking. GM and GE/GEMS are highlighted. Agricultural
Construction-related
Construction of smart homes could lead to other applications like digital educational settings in campus and virtual formats, digital healthcare setting ranging from clinics through tertiary contexts, as well as applications for intelligent highways and transportation projects. Defense-related
Procurement
BUSINESS DEVELOPMENT (Con’t) Security-related
(To be continued in the May issue of KM)
Transportation-related
(To be continued in the May issue of KM)
BUSINESS DEVELOPMENT FRAMEWORK FOR STRATEGIC THINKING Business
Development
2004 2005
2006 2007
2008 2009
Construction-related – Collaboration to build physical infrastructure including healthcare, etc? Defense-related Procurement Security-related Transportation-related STRATEGIC THINKING Economic Development officers and planners must include corporate leaders already established domestically and globally in processes on strategical thinking. General Motors Corporation (GM) is the world’s largest company. GM had a gross national product (GNP) greater than all but 23 nations in 1998 (Ball, 2002, pp. 15-17). GM maintains operations in 73 countries. GM cars and trucks are sold in more than 200 countries with more than 260 major subsidiaries, joint ventures, and affiliates http://www.gm.com GM is converting to hybrid cars and beginning to convert from 12 to 42 volt electrical systems. GM joint ventures in China more than tripled to $437 million last year (Annual Report).
General Electric (GE) is the world’s largest transnational company (TNC)
measured in terms of foreign assets (Ball, 2002, p. 14). For 125
years, GE has been thinking big and making things happen in a broad range
of products and services in jet engines, power generators, plastics, television,
appliances, medical imaging and financial services. GE has been named
“World’s Most Respected Company” for the past five years by PriceWaterhouseCooper
http://www.ge.com GM Medical Systems
is a leader in digital healthcare development in multiple nations.
AMERICAN DIVERSITY and DIVERSITY PIPELINES According to U.S. Census Bureau figures, America’s diversity will become greater by 2050. An Asian population is expected to increase by 213%, a Hispanic population by 188%, an African American population by 71%, and the white population by 7% – a plus 49% overall. American diversity represents all cultures of the world, critical for effective communication and commerce. But, Diversity Pipeline Alliance research indicates gaps between minority enrollment and that of whites in business and other programs essential to compete. Strategies must be created and implemented to increase minority student awareness and preparation for business and other programs beginning with middle school to the MBA and beyond. http://www.diversitypipeline.org Leadership in Deployment of Electronically Networked Intelligent Enterprises with Virtual Communities Of Practice for improving Quality Of Life (QOL) Numerous issues will be important in the years ahead. No issue will be more important, however, than Human Resources Development (HRD) for Electronically Networked Intelligent Communities (ENICs) via Virtual Communities Of Practice (VCOPs). Knowledge Management (KM) has contained information about ENICs via VCOPs (Jan, 2003, p. 1; Aug 2003, p. 1) Critical Thinking Competencies (CTCs) and Problem Solving Skills are basic essentials for all post-secondary students. Business students need to analyze “foundation” information such as (a) history of the company, (b) mission and vision, (c) products and services, and (d) domestic and global reach. At least equally important, analysis of (a) economic, (b) governmental, and (c) technological variables are essential. Analysis of both categories of variables is an essential first set of CTCs to begin to critique business level strategies. Categories of business level strategies could be (a) market analysis; (b) customer relations management; (c) diversity – acquisitions, employment, product line and services, etc; (d) e-commerce – B2B, B2C and mobile e-commerce; (e) e-demand or e-supply chain management; (f) e-logistics multi-modal distribution; (g) fraud and identity theft prevention; (h) human resources development; (i) communication and information technologies; and all facilitation related subsystems such as databases, networks, and portals.
CTCs can be enhanced via Study Groups (SGs). A dedicated group of
3 to 5 learners can
GLOBAL
BUSINESS POLICY AND STRATEGY
2003-2004 2004-2005
2005-2006 2006-2007
2007-2008
Analysis
of Establishments
Visions
Co-creation
Action
Plan Development
*
*
*
TRANSFORMATIONAL LEADERSHIP COMPETENCIES AND SKILLS MIDDLE COLLEGE VIRTUAL HIGH SCHOOL (MCVHS) Emergence of Middle College High Schools and a Middle College National Consortium were introduced in the March issue of KM on p. 8. Analysis of best practices would yield specifications for G3 MCHSs in partial technological formats or virtual formats – MCVHS.
Intelligent Communities (ICs) have been discussed in previous issue of
KM. The January 2003 issue listed the top seven 2001 and 2002 ICs
and highlighted Ennis, Ireland and others.
Concentrations and specializations in MCVHSs must be synchronized with
regional needs.
RESEARCH QUESTIONS What
are the educational specifications that are needed to prepare professionals
and technicians
What competencies and skills must individuals have to perform above-mentioned and other emerging and constantly changing roles within Electronically Networked Intelligent Communities? As corporations conduct Business @ The Speed of Thought within ENIEs via VCOPs, how can information at Centers for International Business Education and Research (CIBERs) be added to its International Business Education: Outreach Initiative for Grades K-12? (KM, June 2003, p. 5). ANNUAL MEETING ON GLOBAL LEADING, LEARNING, AND RESEARCH Summer Instruction, The Research Institute, & The Global Leading and Learning Institute Disneyworld Contemporary Resort, July 25-30, 2004 http://www.fgse.nova.edu/summer/ KNOWLEDGE MANAGEMENT (KM) and OTHER RESOURCES KM
can be accessed and mined: http://www.members.cox.net/greenka6/wgnewweb/wgmenu.html
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