KNOWLEDGE  MANAGEMENT (KM):
COGNITIVE  COMPETENCIES  AND
TECHNOLOGICAL  SKILLS
 

Volume 10, Number 10                                                                                                  May 2004
 

ENTREPRENEURIAL  TECHNOLOGY  TRANSFORMATIONAL  LEADERSHIP 
 
          Previous issues of Knowledge Management (KM) have highlighted a macro transition from Globally Competitive Communities  of the 1990s to Electronically Networked Communities and Electronically Networked Intelligent Enterprises with Virtual Communities Of Practice.  ENIEs were listed in the January 2003 issue of KM and Taipei in the May 2003 issue of KM. 

          The January 2004 issue of KM began with visionary transformational leadership, a look back at 25 years of technology to look ahead, and CEO agenda topics.  Infoworld 2003 winners were followed by other key topics including the World Summit on the Information Society. 

          The February issue of KM began with changes spawned by technological innovation followed by biometrics, tablets, logistics and supply chains, trade with Latin America, a tech forecast by Wall Street & Technology and an “outlook” by InformationWeek.  The issue has a bibliography on transformational leadership and lists of topics in the last four issues of KM.  A consumer can access the February issue; scroll down the list of topics; select a topic of interest in the Oct, Nov, or Dec 2003 and Jan 2004 issues; and click on the Web site to mine the source.

          The March issue of KM began with a focus on leadership for vision creation, economic empowerment for Hispanics, outsourcing, plus logistics and supply chain strategies as a prelude to business development and trade missions using China as an example.  Additional items in the issue included the Diversity Pipeline Alliance, leadership in designing ENIEs with VCOPs, and a display of Web sites that are essential in the preparation of students enrolled in business courses. 

          The April issue of KM began with a brief  evolution of ENIEs with VCOPs and led to a
conference on Knowledge Management and Organizational Learning in Chicago, June 9-10, and a program on Intelligent Community Conference and Awards 2004 in NYC, June 10-11. Business “content” was highlighted and emergence of Buyers Guides, e-newsletters and VCOPs.  Business development ideas are mentioned to promote a balanced approach in strategic thinking for creating an economic development plan based on regional strengths and global opportunities. 

          The May issue begins with this brief overview and then includes best business practices in Fortune, KM World, Hispanic Business, and other sources for clarity to conceptual frameworks for a range of business, community, economic, and educational development challenges we face.  KM newsletters have been useful to advisees and graduates in a few nations.  However, KM is insufficient to prepare for the Demand Driven E-Global Economy with ENIEs and VCOPs.

BEST  OF  THE  BEST:  FORTUNE

          Fortune has many lists of Best of the Best corporations.  Categories of groupings are:
Fortune 500 (new) and Fortune 500, 1955-2004.  Fortune 1,000 (new), Global 500, and 100 best to work for, 1998-2003.  America’s most admired companies, Global most admired, 100 fastest-growing, small business 100, 50 best for minorities, and MBA’s top 50 employers.  Many other listings are available.  And, three free trial issues are available.  http://www.fortune.com/fortune/

100  COMPANIES  THAT  MATTER  IN  KNOWLEDGE  MAMAGEMENT

          As you’ll see in our spring Buyers Guide, our knowledge management community consists of more than 1,500 companies, whose offerings range from forms processing to social networking, content management to collaboration, imaging ....

McKellar, Hugh (April 2004).  100 Companies That Matter in Knowledge Management.  KM
          World, 13(4), 18-23, 26-27.                     http://www.kmworld.com

BEST OF  THE  BEST:  HISPANIC  BUSINESS’  25   ELITE WOMEN

Woman of the Year: Ms. Jovita Carranza, VP of UPS Air Operations in Louisville, Kentucky. 
 

          The $1.1 billion air hub sprawls accross the equivalent of more than 80 football fields, holds 17,000 conveyers that can handle 304,000 packages an hour, houses computers that process nearly 1 million transactions a minute, and serves the world’s largest package-delivery company.
 

          Profiles of other women are equally impressive.    http://www.hispanicbusiness.com
Finalist profiles: Monica Lorano, CEO of La Opinion and senior vice president of Impremedia;
Frances A. Sevilla-Sacasa, president, Latin America and Europe, of Citigroup Private Bank;
Christina Lambert, CEO of Puerto Rico Telephone; and Kimberly Casiano, president of Casiano Communications.  Each finalist profile lists other Hispanic women employees.  Erickson, Judi (April 2004).  Hispanic Business Woman of the Year, Hispanic Business, 26-30. 

SUPPLY  &  DEMAND  CHAIN  EXECUTIVE  PROS  TO  KNOW

Practitioner of the Year: Col. Joseph Walden, Director, School of Command Preparation, U.S. Army Command and General Staff College.  And descriptions of individuals for:  Practitioner Pros to Know  Provider Pros to Know  Analyst Pros to Know  Reese, Andrew K., and Murray, Sarah (Febraury/March 2004).  The 2004 Pros to Know.  Supply and Demand Chain Executive, 5(2), 30-41.  Plus Version 7.0 Global Enabled Supply and Demand Chain Map   http://www.SDCExec.com

IBM  – MOVING  TO  ON  DEMAND – SENIOR  VP  LINDA  SANFORD

          When CEO Sam Palmisano set IBM on the path toward on demand in October 2002, he said the company would help its customers better respond to their own customers, competitors, and rapidly changing market.   (Three short articles mentioning Ms. Sanford and other leaders).  Taft, Darryl K. (Mar 29, 2004).  Moving On Demand.  eWeek, 16-20.  http://www.eweek.com

KOREA’S  BROADBAND  REVOLUTION 

          South Korea is ground zero in the global broadband boom.  In a country of 48 million people, there are 12 million broadband lines, which pump data between 20 to 400 times faster than the old trusted 56K dial-up modem connection over normal copper-wire telephone lines.  Of the nearly 16 million Korean households, 78 percent now have a broadband connection – or more than four times the home broadband penetration rate of North America. (The United States has 21.5 million broadband connections serving 110 million households).  On average, Koreans spend more than 20 hours a week surfing the Internet.  Korea has the world’s highest rate of video- and movie-on-demand downloads.  Last year, 68 percent of all stock trading in Korea was done online (compared with less than 25 percent in the U.S.).  Online shopping makes up to nearly 12 percent of all retail sales in Korea. Companies like CJ Home Shopping and LG Home Shopping, which started with home shopping channels on cable TV, now derive the bulk of their revenues from online sales.      (Article describes four key Korean leaders).          http://www.chiefexecutive.net

Shameen, Assif (April 2004).  Korea’s Broadband Revolution.  Chief Executive, 38-42.

THE  CHINA  SYNDROME

          China’s meteoric rise from a closed, near-feudal society to the most dynamic economy on the globe has been mostly good news for U.S. CIOs and captains of technology.  An enormous supply of cheap labor, coupled with modern factories, means that prices for most hightech gear should remain low for years to come.  Armies of highly educated yet low-paid scientists, engineers, accountants and other professionals provide a long-term opportunity for U.S. firms to get skilled work done for less.  Add to that the millions of newly minted middle-class Chinese and thousands of growing businesses ready to buy, buy, buy, and what’s not to like?

          Well, there is another side to China’s emergence as an economic power, and one that poses a threat to the U.S.: China’s use of its growing economic might to try to dictate ....

Nee, Eric (Mar 2004).  The China Syndrome.  CIO INSIGHT, 23-24. http://www.cioinsight.com

VITAL FUNCTIONS

          HR outsourcing is booming, as companies send everything from payroll to training outside.  But take out too much of the company’s core, and you risk losing its heart and soul.  Mendels, P. (Mar 2004). Vital Functions. Chief Executive, 46-50.  http://www.chiefexecutive.net
 

ARTICLES
Bennis, Warren (Mar 2004).  Share the Power. CIO INSIGHT, 27-28. http://www.cioinsight.com
Buss, Dale (April 2004).  World Class: Non-American CEOs are Having a Big Impact at Traditional U.S. Companies.  Chief Executive, 44-47.      http://www.chiefexecutive.net
Martin, Justin (Apr 2004). Digital CEO’s. Chief Executive, 48-50. http://www.chiefexecutive.net
Puryear, Rudy (Mar 2004).  Sourcing Strategy: The Next Frontier.  Chief Executive, 14.
Wasserman, E. (Mar 2004). Groom or Recruit. CIO INSIGHT, 33-40. http://www.cioinsight.com

BUSINESS  DEVELOPMENT 

          An April issue of KM indicated that business development begins by critique of “domestic” economy strengths.  Business development opportunities were provided for (a) agricultural, (b) construction-related, (c) defense-related, and (d) procurement.  Although the April issue had comments on defense-related business opportunities, the few ideas were merely an introduction.  The next page in this issue contains much more information. Comments on security-related and transportation-related ideas are made for inclusion in a Framework for Strategic Thinking.

 Security-related (contains articles about security)
          Security has multiple areas of focus including Homeland Security, database and network security, software for fraud detection and identity theft prevention, cargo security, etc.  The Department of Homeland Security will release a solicitation on or about May 1 to harness the innovative talents of small technology companies for economic and military strength.  Cybersource Corporation released its 5th annual free Online Fraud Report via e-newsletter Cybersource@emial.rubin-swx.com - http://www.cybersource.com/promo/2004fraud/index2.html

CIO INSIGHT Special Report: Security.  Don’t Patch. PROTECT.     http://www.cioinsight.com
Articles are: Establishing a Solid Security Foundation, 76-77; Calculating Costs of Sharing Sensitive Information, 80-81; Is Your Comfort Level Too High, 84-85 (March 2004).  Girard, Kim (Mar 15, 2004). I.T. Security Management. CIO, 17(11), 60-68. http://www.cio.com  McWhirter, Douglas (April 2004).  Damn the Hackers, Full Speed Ahead.  Mobile Enterprise, 5 (4), 40-44. http://www.MobileEnterpriseMag.com
Middlemiss, Jim (April 2004).  Biometrics Add Security in Insecure Times.  Wall Street & Technology, 42-44. http://www.wallstreetandtech.com

Transportation-related (focused on two ideas)
INTELLIGENT  VEHICLE  INITIATIVE (IVI)
          The 1998 Transportation Efficiency Act for the 21st Century (TEA-21) authorized IVI as part of the U.S. Department of Transportation’s Intelligent Transportation Systems program.  IVI’s Mission is the prevention of highway crashes and the fatalities and injuries they cause.
  http://www.its.dot.gov.ivi/ivi.html           http://web.mit.edu/agelab/

FUTURE  TRENDS  IN  AUTOMOTIVE  RELATED  DESIGN 
          Getting the scoop on tomorrow’s cars, trucks, sport/utility, crossovers, and whatever else is number one among the reasons people read auto-enthusiast magazines.  Last issue, we brought you the lowdown on two of 2005's most anticipated production....  Besides a raft of studio photos, illustrations, and fuzzy spy shots, we delve into the driver’s environment in an attempt the learn how the computerization of the vehicle may effect the way you drive – and with what sort of technology -- in the years to come.  An article, Changing Directions, in the series states:  They want to dump the steering wheel.  Within a decade, the part of the car we take most for granted – along with its tires – could be history.  http://www.motortrend.com
Lassa, Todd, and Stone, Matt (March 2004).  2005 & Beyond.  Motor Trend, 56-57.  Ludvigsen, Karl (March 2004).  Changing Directions. Motor Trend, 72-74. 

BUSINESS   DEVELOPMENT:  DEFENSE-RELATED

 
          The Defense Advanced Research Projects Agency (DARPA) is the central research and development organization for the Department of Defense (DoD)  http://www.darpa.mil/  DARPA manages the concept and technology development phases and then a branch of the military handles systems integration, production, fielding, and sustainment.  The Army’s Future Combat Systems (FCS) received approval in April 2003 to begin the next phase, to progress from concept and technology development to system development and demonstration.  The FCS expenditure in procurement in fiscal 2000 dollars was estimated at $2.19 billion.
   http://www.darpa.mil/fcs   http://www.fcw.com/fcw/articles/2003/0421/web-fcs-04-25-03.asp

          A total expenditure for research, development, test, and evaluation is required for a Major Defense Acquisition Program (MDAP) for the Defense Acquisitions Board (DAB).  A MDAP list  as of July 1, 2003 for the Army included a future family of combat vehicles for FCS and (a) Black Hawk Upgrade, (b) Joint Tactical Radio Systems Cluster 1, (c) Maneuver Control System - Army Tactical Command and Control System, and other programs.  http://www.acq.osd.mil/ap/mdap/

          “The Defense Logistics Agency is a $26bn enterprise that would rank near the middle of the Fortune 100 if it were a private business.  In the late 1990s, the agency began a massive re-engineering project aimed at transforming its internally focused, transaction-based business model to one that is externally focused on customers and suppliers and based on collaborative partnerships.  Driving this change were outmoded legacy systems and demands for improved support from the military services that were also in the process of re-invention.” 
http://www.dla.mil/     http://www.glscs.com/archives/02.exclusive.htm?adcode=30

          The Air Force Research Laboratory (AFRL) at Wright-Patterson Air Force Base in Ohio funds over $1.2 billion of cutting-edge R&D annually.  All of NASA is one of 600 R&D labs funded by the U.S. government required by law to allocate resources to disseminate information about commercially promising inventions and is available bi-monthly in Technical Horizons and mailed with NASA Tech Briefs and electronically via nasatechbriefs@LISTSERV.ABPI.NET
http://www.afrlhorizons.com     http://link.abpi.net/1.php?20040330A2    1-800-203-6451 

          Contractors, primes and subs, bid on defense projects. Projects include new weapons such as the Advanced Tactical Fighter was in the mid 1990s as well as continuing maintenance and renewing of systems – such as communications and information technology, security systems, and training at various levels for civilian, government, and military employees.  A battlefield example is development of “space-time processing for tactical mobile ad-hoc networks” that could enable troops to set up mobile communications networks in rapidly changing environments.  The idea has application potential for civilian first responders.    http://link.abpi.net/1.php?20040401A2 

          Armed services use contemporary technology to meet extensive training required by all personnel with leadership training of officers critical for FCS.  Leadership training for Army officers at the level of major and above is done by the Command and General Staff College (CGSC) located at Fort Leavenworth, Kansas and beyond that level by the Army War College.
http://www-cgsc.army.mil/    and    http://www.carlisle.army.mil/

NATIONAL  MINORITY  SUPPLIER  DEVELOPMENT  COUNCIL

          American Diversity and the Diversity Pipeline Alliance were mentioned in the April issue.  A National Minority Supplier Development Council (NMSDC) provides a direct link between corporate America and minority-owned businesses.  An NMSDC Network includes a National Office in New York and 39 regional councils across the country.  There are 3,500 corporate members throughout the network including most of America’s largest publically-owned, privately-owned and foreign-owned companies as well as universities, hospitals, and other buying institutions.  The regional councils certify and match more thn 15,000 minority owned businesses (Asian, Black, Hispanic and Native American) with member corporations which want to purchase goods and services.    (Conference in Washington, DC, Oct. 17-20).    http://www.nmsdcus.org/

Leadership in Deployment of Electronically Networked Intelligent Enterprises with Virtual Communities Of Practice for improving Quality Of Life (QOL)

          Numerous issues will be important in the years ahead.  No issue will be as important as  Human Resources Development (HRD) for Electronically Networked Intelligent Communities via Virtual Communities Of Practice (VCOPs) for the Demand Driven Emerging Global Economy. 

          Critical Thinking Competencies (CTCs) and Problem Solving Skills (PSS) were discussed in the April issue of KM in terms of “foundation” information and economic, governmental, and technological variable in the external environment.  CTC and PSS are essential in shaping business level strategies such as (a) market analysis; (b) customer relations management; (c) diversity – acquisitions, employment, product line and services, etc; (d) e-commerce – B2B, B2C and mobile e-commerce; (e) e-demand or e-supply chain management; (f) e-logistics multi-modal distribution; (g) fraud and identity theft prevention; (h) human resources development; (i) communication and information technologies; and (j) all facilitation related subsystems as databases and networks.

RESEARCH QUESTIONS

What career development and life planning programs must we create for schools and workplaces? 
Hughes, Katherine, and Karp, Melinda Mechur.  School-Based Career Development: A Synthesis Of the Literature.  Columbia University: Institute on Education and the Economy, 2004.

http://www.tc.columbia.edu/iee/PAPERS/Career_Development_2004.pdf

What content is basic in early years in school and lead to concentrations and then specializations?


What economic, governmental, and technological variables could be analyzed?  KM, Jan 2003, 3.


What Web sites could be critiqued for above-mentioned business strategies?  KM, Jan 2003, p. 7.


What VCOPs on CRM and other business level strategies could be reviewed?  KM, May 2003, 5.


What curriculum formats are best for developing CTC and PSS for culturally diverse learners? 

What learning experiences could be included in curriculum about events like G8 Conferences: 
          2003:  http://www.g7.utoronto.ca/      June 8-10, 2004:  http://www.g8usa.gov/


What aspects of the Trade and Development Act of 2000 could be analyzed for an Africa-U.S.              Business Development Conference will be held in summer of 2005?  KM, Jan 2003, 4.


What insights have been gained from a China Mission for business development?  KM, Mar, 5.

A  FRAMEWORK  FOR  ENTREPRENEURIAL  STRATEGIC  THINKING 

                                                          2004         2005         2006         2007         2008         2009
Business Development –  Domestic
Agriculture – Alliances with Dupont and Monsanto to assist feed impoverished nations?
Construction – Collaboration to build physical infrastructure including healthcare and schools?
     Buildings
     Highways
Defense-related
Manufacturing
Procurement
Security-related
Services-related
Transportation-related

Business Development  – International
     China – see Web sites in KM, March 2004, p. 5.
Beijing – Olympics in 2008
Shanghai
Nanjing
Hong Kong

     Asia
South Korea
Taiwan – see KM, May 2003, p. 6.

     Africa  – African Growth and Opportunity Act; see KM, June 2003, pp. 2-3.
 Ghana – see KM, Aug 2002, pp. 7, 9, and 11.
 Nigeria – Collaboration with Delta Niger states and oil companies for improving QOL?
 South Africa – see KM, Aug 2002, pp. 9 and 11.
 Tunisia – see WSIS below and in KM, Jan 2004, p. 7.
 
     Central America – Caribbean Basin Trade Partnership Act; see June 2003, KM p. 3

     South America
_____________________________ 
                                                           1                2     3                       4              5

1.  G8 Conference at Sea Island, Georgia, June 8-10, 2004; see Web sites on p. 6.
2.  Africa-US Business Development Conference, Summer 2005
3.  World Summit on the Information Society (WSIS), Tunisia, Nov. 16-18, 2005
4.  Census Bureau business survey in years ending in a “2” and a “7.”
5.  Olympics in Beijing, China, in 2008

Demand  Driven  Emerging  Global  Economy

MIDDLE  COLLEGE  VIRTUAL  HIGH  SCHOOL

         Computer based distance learning has been a continuing theme, including best practices in corporations and education at various levels.  Evolution of Middle College High Schools (MCHS) and a Middle College National Consortium were discussed in the March and April issues of KM.  But, content and content format for 21st Century competencies and skills to compete in emerging global economies must precede alternative delivery systems and organizational structure.

           “Build Your Buick Century” at the GM Web site was an example in the April issue to challenge readers to think about developmentally appropriate learning units for children or youth.  Developmentally appropriate learning experiences could be created for “Interior Features” such as air conditioning, audio systems, power door locks, steering wheel, trunk door release, and others.  And, experiences could be created for “Exterior Features” and exciting “Mechanical Features.”  http://www.buick.com/century/specs/interior       or     /exterior     or       /mechanical

          GM provides assistance via a K-12 education program managed by Lori L. Wingerter.  Fuel Cells Driving the Future is a nationwide fuel cell education package developed by GM and Weekly Reader that has reached nearly 3.5 million middle school students.  This program provides science teachers with an engaging curriculum that highlights the fundamentals of ....
http://www.gm.com/company/gmability/edu_k-12/wingerter_welcome.html
Corporations, like GM, have contemporary training programs for (a) engineers to collaborate in design of concept vehicles and (b) engineering technicians to help in prototype development.

RESEARCH  QUESTIONS

How can business leaders, community economic development leaders, and educators co-create a conceptual framework for a Demand Driven Regional Economy for purposeful resource use?


What specs could lead to a multi-purpose Portal to assist (a) medium and small businesses, (b) disadvantaged entrepreneurs become certified as information and knowledge industry suppliers, and (c) culturally diverse learners acquire 21st Century competencies and skills in Gen3 MCVHS?

AFRICAN  YOUTH  FOUNDATION  INTERNATIONAL  CONFERENCE (AYF-IC3)

           The third session of the African Youth Foundation International Conference (AYF-IC3) will be held in Frankford Germany on June 18th-19th.                      http://www.ayf.de
 


ANNUAL  MEETING  ON  GLOBAL  LEADING,  LEARNING,  AND  RESEARCH

Fischler Graduate School of Education and Human Services
Summer Instruction, The Research Institute, & The Global Leading and Learning Institute
Disneyworld Contemporary Resort, July 25-30, 2004
http://www.fgse.nova.edu/summer/
 

KNOWLEDGE  MANAGEMENT (KM)  and  OTHER  RESOURCES

KM can be accessed and mined: http://www.members.cox.net/greenka6/wgnewweb/wgmenu.html
 Comment: I work with individuals using multiple form and style guides with unique variations.
Content and leads to sources remain a central focus of KM; consistency to a format is variable.
Warren H.Groff, 3408 N. 49th St., Milwaukee, WI 53216-3208, 414-871-1127, groffw@nova.edu