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KNOWLEDGE MANAGEMENT (KM): COGNITIVE COMPETENCIES AND TECHNOLOGICAL SKILLS
Volume 11, Number 1 August 2004
KNOWLEDGE MANAGEMENT and TRANSFORMATIONAL LEADERSHIP
Knowledge Management (KM) evolved from the earliest forms of communications to the digital era. Transformational Leadership (TL) evolved out of the acceleration of applications of research and
development for defense projects and by economy private sectors to
be competitive. “Globally
Competitive Communities” of the early 1990s and “Wired
Communities” of the late 1990s led to “Electronically
Networked Intelligent Communities” (ENICs) that are
changing the nature of community, economic, and education
development. Developing leadership competencies via Virtual
Communities Of Practice (VCOP) is critical to compete and
prosper. Bowes
(1996) analyzed “Globally Competitive Communities.” The
first of 14 findings was “A Globally Competitive Community
introduces each new generation to the work ethic, underscoring
responsibility, initiative, team participation, pride in workmanship
and other traits central to producing a gross community product of
world-class quality.” “Electronically Networked Intelligent Communities” are evolving due, in part, to application of contemporary technology by multi-national corporation for Business-to-Business (B2B) and Business-to-Customer (B2B) strategies that include globalization of manufacturing, market analysis, supply chain management ranging from raw materials and component parts to distribution of finished products, and e-Customer Relations Management (e-CRM). Although engineers and researchers began Virtual Communities Of Practice (VCOP) in concept design plus research and development, VCOP are maturing in e-government and in all services sectors.
Business Analytics (BA) and Business Intelligence (BI) are categories of KM system applications in economy sectors. BA can consist of critique of “silos” of information for units in an enterprise in economy sectors such as agriculture, construction, manufacturing and diverse services including education and healthcare. BI can consist of critique of information on strategy by an enterprise: B2B and B2C, e-Market Analysis, e-Demand Chains, CRM, Outsourcing, etc.
COMPUTERWORLD released “The Future Of BI” with 21 bold predictions about BI from industry visionaries. This “Special Report” highlights megatrends: (a) companies are placing analytic tools in the hands of employees, not just a few analysts, and partners; and (b) companies are deploying text mining software. COMPUTERWORLD http://www.computerworld.com A few COMPUTERWORLD Knowledge Center BI QuickLinks: 46968, 37113, 42407, 47322. What are the implications of BA – BI for curriculum and human resources development? ___________ Bowes, D.B. (1996). Creating globally competitive communities. Industry Week, 245, A1-A24. BI FOR THE MASSES – INTELLIGENT COMMUNITIES
Business Intelligence was once the domain of statisticians and
corporate analysts. Not anymore. BI capabilities are spreading to
virtually all parts of the organization, as companies strive to put
critical data into the hands of business users who need it to do
their jobs. Tips for successful deployment of business intelligence for the masses:
1. Deploy adequate security tools and processes to protect the integrity and privacy of BI data. 2. Train employees not only how to use BI applications correctly, but also how to report and analyze data accurately. 3. Provide BI capabilities only to those workers who stand to benefit from the information. 4. Assess vender BI products thoroughly to ensure that nonstatisticians will be able to benefit from their use.
Some companies are finding that it’s beneficial to share BI capabilities with business partners as well as with employees. To do that, they’re building Web-based “BI networks” to deliver intelligence to suppliers, consultants, and others.
Violino, Bob (June 21, 2004). COMPUTERWORLD, 38(25), 38-39. QuickLink 46903.
TAMING TEXT
Unstructured data, most of it in the form of text files, typically
accounts for 85% of an organization’s knowledge stores, but is not
always easy to find, access, analyze, and use. “We are
drowning in information but are starving for knowledge,” says Mani
Shabrang, technical leader in research and development at Dow
Chemical Co’s business intelligence (BI) center. “Information is
only useful when it can be located and synthesized into knowledge.” But a new generation of text mining tools allows .... Robb, Drew (June 21, 2004). COMPUTERWORLD, 38(25), 40-41. QuickLinks 47385, 47547. (Article contains Glossary and Text Mining Tools, then highlights Skills Gap)
FRAUD SNIFFERS Many companies use business intelligence tools to analyze sales and identify customers buying patterns. But some companies also mine transaction data to detect fraud.
Banks, government agencies, and large companies have plenty of financial data to sift – such as checking accounts, purchase orders and sales receipts, most of which .... But, to find ....
Songini, Mark L.(June 21, 2004). COMPUTERWORLD, 38(25), 42. QuickLink 47091.
WEB HARVESTING, WEB FARMING, WEB MINING, & WEB SCRAPING
It’s hard to argue with the proposition that the World Wide Web is the largest repository of information that has every existed. In just over a decade, the Web has moved from a university curiosity to a fundamental research, marketing, and communication vehicle that impinges upon the everyday life of most people in the developed world. But, there’s a catch of course.
Kay, Russell (June 21, 2004). COMPUTERWORLD, 38(25), 44. QLs: 47378, 47380, & 47381. Another resource is quickstudy: http://www.computerworld.com/
BI: DIGITAL DASHBOARDS
Managers at Blue Cross and
Blue Shield of Massachusetts Inc. Used to show up at their monthly
meetings armed with several pounds of paper documents – department
performance reports, printouts of e-mails and PowerPoint slides, and
lots and lots of spreadsheets. The managers eventually agreed to
lighten their loads by regularly tracking a total of 45 business
performance measures, which were printed out in 8-point type to fit
on a single sheet of paper. After
watching the managers bounce between the two extremes, a group from
IT stepped in and showed several corporate vice presidents and the
chief operating officer a demo of a digital dashboard, which pulled
data from multiple sources to graphically present select performance
metrics on a single screen. The executives took to it almost
immediately. They ultimately decided to track 10 key performance
measures which all of the health insurer’s employees can access via
a Web-based dashboard that aggregates data from a central data
warehouse, customer surveys and other, disparate systems. In
2003, Boston-based AMR Research Inc. Surveyed 135 companies and
found that more than half were using dashboards in a variety of
departments, including customer service, supply chain management,
human resources, and manufacturing operations. Article mentions Lands’ End Inc, Brigham and Women’s Hospital, Philadelphia-based Pep Boys, Alstom Power, Maine Medical Center in Portland. http://www.amrresearch.com
King, Julia (June 21, 2004). COMPUTERWORLD, 38(25), 31-32. QuickLink 47104.
LOOK WHO’S CALLING: Hyperion, Business Objects, & Cognos Demand for business intelligence software is soaring
Hyperion CEO Jeff Rodek believes partners are critical to Hyperions’ success. We have become much more partner-friendly in the past three years. As we built our executive team ... we’ve brought in executives who are very much channel-friendly. http://www.hyperion.com
These are challenging time for Bernard Liautaud. After engineering the acquisition of reporting vendor Crystal Decisions, Business Objects has emerged as the leading supplier of business intelligents (BI) software. http://www.businessobjects.com/
Robert Ashe officially takes over as CEO of Cognos on July 1. The company’s former president and COO, Ashe views corporate performance management (CPM) as key to the company’s growth. The channel too. http://www.cognos.com
In this detailed look at the BI market, we examine the strategies of these three leaders, which compete with MicroStrategy, Information Builders, and outline where .... http://www.microstrategy.com http://www.informationbuilders.com
An outstanding article with BI Services Worldwide Forecast, Projected License Revenue Growth for BI Software, and Data Warehousing Services Worldwide Forecast by Gartner Dataquest.
Schwartz, Jeffrey (June 28, 2004). Look Who’s Calling. VARBusiness, 20(14), 28-38. VARBUSINESS 500
They
say the scenery only changes for the lead dog. If that’s so, then
IBM Global Services (IGS) VB1 sees only a bright, infinite vista to
conquer stretching off to the horizon. While the rest of us are
chasing someone else’s tail. Yes,
each and every company on the 2004 VARBusiness 500, this
magazine’s exclusive research package that charts the results of
North America’s top solution providers during 2003, deserves credit
for managing and executing efficiently and creatively in an
increasingly competitive arena. But if you bottom-kine it – and we
do – there’s no getting around the fact that Armonk, N.Y.-based IGS
leads the pack...again. For the ninth year in a row, IGS paced the
industry, this time with an authoritative $42.6 billion in sales.
That’s a 17.16 percent increase.... Perhaps more important, IGS continues to increase its dominance ....
Lang, Steven (June 14, 2004). The Rundown. VARBusiness, 20(13), 32-99.
IBM Global Services http://www-1.ibm.com/services/ EDS http://www.eds.com/services_offerings/ Computer Sciences Corp. http://www.csc.com/ HP Services http://www.hp.com/ Accenture http://www.accenture.com/ T-Systems North America http://www.t-systems.com/ Siemens Medical Services http://www.smed.com/ Verizon Communications Enterprise Solutions http://www22.verizon.com/ Lockheed Martin Information & Tech Services http://www.hoovers.com/free/ Siemens Business Services http://www.siemans.com/ Science Applications International Corp. http://www.siac.com/ Unisys Services http://www.unisys.com/ BAE Systems North America http://www.na.baesystems.com/ Northrop Grumman Information Technology http://www.it.northropgrumman.com/ Dell Services http://www.us.dell.com/services/ Motorola Com., Gov., & Industrial Services http://www.motorola.com/cgiss/services/ Affiliated Computer Services http://www.acs-inc.com/ Qwest Communications Intl. http://www.qwest.com/ Sun Services http://www.sun.com/products/ Deloitte Consulting http://www.dc.com/ AT&T http://www.att.com/ Fiserv http://www.fiserv.com/ SBC Communications http://www.sbc.com/ General Dynamics Advances Information Systems http://www.gd-ais.com/ Oracle Consulting http://www.oracle.com/ SAP U.S. Services http://www.sapgenie.com/ World Wide Technology http://www.wwt.com/ Metavante http://www.metavante.com/
CHANGING LOGISTICS OUTSOURCING
TRENDS WORLDWIDE Outsourcing logistics is a very mature business in the U.S. and around the world. According to a recent survey of Fortune 500 companies conducted by Northeastern University and Accenture, 83 percent of these companies use third-party logistics providers and nearly 60 percent use multiple 3PLs. According to a survey covering Global 1000 companies conducted by the Georgia Institute of Technology and Cap Gemini Ernst & Young, major U.S. companies spend 49 percent of their entire logistics budget on 3PLs. Their large European counterparts devote 65 percent of their logistics budget to 3PLs. (Analysis of trends includes: Consolidation, Globalization, Lead logistics vs niche logistics; List of 3PL Industry Studies).
Foster, Thomas A. (June 2004). The Trends Changing the Face of Logistics Outsourcing Worldwide. Global Logistics & Supply Chain Strategies, 8(6), 32-43. http://www.supplychainbrain.com Library category: Logistics/Transportation.
HONG KONG vs CHINA LOGISTICS Hong Kong has given up trying to compete with mainland China for most manufacturing businesses. Never mind the territory’s reputation for efficiency, stability, low taxes and minimal regulation – it simply can’t match the mainland’s army of cheap labor and booming factories, churning out every conceivable consumer and industrial product. But now, China is siphoning off business in a sector that Hong Kong considers vital to its future well being: logistics and supply-chain management. http://www.supplychainbrain.com, Library category: Case Studies.
Bowman, Robert J.(June 2004). Hong Kong Touts Its Logistics Abilities Over Those of the Mainland. Global Logistics & Supply Chain Strategies, 8(6), 44-52.
PHARMACEUTICALS/HEALTH CARE The U.S. business community – and society in general – have become markedly more security conscious following the havoc of 9/11, and this new awareness has spotlighted the vulnerability of food and drug supply chains. Regulatory watchdogs of the already highly regulated health care and pharmaceuticals industries have shown unprecedented responsiveness to the dangers of drug counterfeiting, insecure supply lines, and medication error by issuing new new requirements and specifying new technologies, including RFID.
Navas, Deb (June 2004). Pharmaceuticals/Health Care: Safety and Security In the Spotlight. Supply Chain Systems Magazine, 24(5), 10-14. http://www.scs-mag.com
AUTOMATING LOGISTICS at
GlaxoSmithKline Among a field of pharmaceutical giants GlaxoSmithKline (GSK) is an industry leader, laying claim to seven percent of the world’s pharmaceuticals market. Headquartered in the UM with operations based in the U.S., the company’s revenues were $35.2 billion, with over 100,000 employees in 38 countries. GSK products include such best-selling prescription drugs as Paxil and Tagamet and over the counter staples Aquafresh toothpaste, Nicorette gum, and Tums.
Navas, Deb (June 2004). GlaxoSmithKlein Tames Growth by Fully Automating Logistics. Supply Chain Systems Magazine, 24(5), 26-29. http://www.scs-mag.com
STRATEGIC SOURCING With state and local jurisdictions everywhere facing continued budget difficulties, strategic sourcing could play a pivotal role in government purposing practices. State officials already involved in strategic sourcing initiatives talk with excitement about the innovation ....
Pennsylvania expects to save $100 million in the next year – not by cutting purchases, but by buying smarter.
As the term is now used, strategic sourcing isn’t simply one approach to procurement, but rather a label to describe a series of procurement best practices that enables organizations ....
When Accenture implements a strategic sourcing initiative with a client, the effort usually begins with an in-depth assessment.
Harris, Blake (May 2004). Strategic Sourcing. Government Technology, 17(5), 40+44.
GEOGRAPHIC INFORMATION OFFICERS (GIOs) When
Pennsylvania CIO Art Stevens appointed the state’s first GIS
director in October 2003, he became the latest in a growing number
of state and local leaders to do so. Over the last few years,
Gary, Ind.; California, Tennessee, Kansas and others have hired
or appointed GIS directors or geographic information officers (GIOs).
Agency GIS coordinators and managers have been commonplace since the 1970s, but GIS directors and GIOs, who primarily operate from a jurisdiction’s IT office, are a fairly new phenomenon. Where coordinators and managers traditionally focused on eliminating redundant GIS efforts and establishing standards, GIS directors are charged with taking a broader view of their jurisdiction’s GIS activities.
Brown, Justine (May 2004). The Rise of the GIS Director. Government Technology, 17(5), 46-8. Article mentions Urban and Regional Info Systems Assn.(URISA) http://www.usisa.org and National States Geographic Information Council (NSGIC) http://www.nsgic.org
EVOLVING ENTERPRISE RESOURCE
PLANNING (ERP) The promise of ERP – consolidating discrete computer systems used by enterprises to track accounting, budgeting, human resources or payroll, among others, into one supersystem – attracted lots of attention when the software suites hit the market. Enterprises saw the need, ponied up their dough, then floundered through troublesome implementations.
Though plentiful, the horror stories didn’t deter new customers from buying ERP systems, and companies got better at deploying them. The public sector jumped on the bandwagon too, and state and local governments – including Pennsylvania, North Dakota, and San Antonio – have already put in place, or are beginning to implement, ERP systems.
Peterson, Shane (May 2004). Evolving ERP. Government Technology, 17(5), 18-24.
GOVERNMENT IT PROJECTS MAKE
HEADLINES Georgia – The Cobb County school district started work on a cable channel focused on local education. The 24-hour programming will reach about 150,000 households.
ADVANCED DIGITAL ERA GLOBAL
ECONOMIC DEVELOPMENT Although an advanced, complex, digital era is emerging rapidly, awareness of globalization impacts are only in the early stages of being understood for economic development opportunities. Countries have been highlighted in previous issues of KM. Jamaica, S. Korea, and Taiwan were mentioned because of excellent graduate’s work. Ghana was mentioned in the Aug. 2002 issue. Argentina, Brazil, and Chile were highlighted in the June 2004 issue. Latin American Awards for Digital Cities were listed in the July 2004 issue. Information about Hong Kong, Malaysia, and Singapore can be mined from http://www.ustr.gov/reports/nte/2004/index.htm
The U.S. trade surplus with Hong Kong was $4.7 billion in 2003, versus $3.3 billion in 2002. U.S. goods exports in 2003 were $13.5 billion, compared to $12.6 billion for 2002. Corresponding U.S. imports from Hong Kong in 2003 were $8.9 billion, versus $9.3 for 2002. Hong Kong is currently the 13th largest export market for U.S. goods.
The U.S. trade deficit with Malaysia was $14.5 billion in 2003, an increase of $852 million from $13.7 billion in 2002. U.S. goods exports in 2003 were $10.9 billion, up 5.6 percent from the previous year. Corresponding U.S. imports from Malaysia were $25.4 billion, up 6.0 percent. Malaysia is currently the 16th largest export market for U.S. goods.
The U.S. trade surplus with Singapore was $1.4 billion in 2003, an increase of $2 million from 2002. U.S. goods exports in 2003 were $16.6 billion, up 2.2 percent from the previous year. Corresponding U.S. imports from Singapore were $15.2 billion, up 2.4 percent. Singapore is currently the 11th largest export market for U.S. goods.
What BI competencies and skills, especially Web mining, must be included in curriculum? What Demand Driven KM is critical for e-global economies and should be in curriculum?
A FLOATING INTELLIGENT COMMUNITY
– QUEEN MARY 2 A guest
embarking on the Queen Mary 2 – the world’s newest, biggest and most
expensive ocean liner – pulls out her smart card and hands it to a
smiling security officer in a crisp, white uniform, who scans her
through. After settling into her cabin, she flicks on the digital
interactive TV and fires off a couple of e-mails. A few clicks away
she .... The
$800 million QM2, built by Cunard Line, a unit of Carnival, weighs
in at 151,400 tons and, at 1,132 feet, is a mere 116 feet shorter
that the structural height of the Empire State Building. ... The QM2
made her maiden voyage, from Southampton, England, to Fort
Lauderdale, Fla., in January. In April, the QM2 sailed from
Southampton to her U.S. home port of NYC. The smart cards and interactive TVs are just a couple of the vast IT capabilities built into the behemoth. The QM2 is a floating city, with integrated systems that make it arguably the most technologically advanced vessel on the ocean. But incorporating IT onto the ship was far from smooth sailing. One of the biggest challenges facing Cunard’s IT department was its relative inexperience – the company hadn’t built a ship in more than 30 years and didn’t have a separate shipbuilding IT division as some cruise lines do.
Datz, Todd (June 15, 2004). All Hands On Tech. CIO, 17(17), 72-78. http://www.cio.com A feature of CIO is access to Experts at http://www.cio.com/experts DIGITAL DIVIDENDS TRANSFORMATIONAL LEADERSHIP
Burns (1978) made a distinction between transactional management and transformational leadership. A bibliography on transformational leadership is in the Feb. 2004 issue of KM, p. 8. Cultures,
economies, and enterprises will be changed either in an ad hoc
manner or by creative, entrepreneurial, strategic thinking about
economic and technological variables Analysis of advances in research and development plus applications in communication and information technologies are critical in applying the concept of “transformation” to an enterprise. Both “content” and “process” technologies are critical. Auto and healthcare manufacturing are examples of breadth of content plus depth of business and engineering process technologies. General Motors
(GM) has been mentioned often in KM as has General Electric (GE). Transforming an enterprise begins with analysis of context, especially economic and technological variables, as a prelude to envisioning alternative scenarios and a preferred scenario. The March issue
of KM began with The Vision Thing. Content included
resources for offshore outsourcing, integration of technology in
healthcare, mobile enterprise, global logistics and supply chain
strategy, logistics providers, an example of a business development
and trade mission to China, buyers guides, a few e-newsletters, and
virtual communities of practice (VCOPs). April, May, June, and July issues of KM contain content and process technologies that can be considered in education and training programs, some of which must be included in curriculum in developmentally appropriate learning units for children and youth. Equally important, is a need career life planning programs. Career life planning and curriculum synchronized to contemporary economy sector workplaces are desperately needed to correct disparity gaps of disadvantaged learners. And, correction of gaps should include learning systems using 21st Century technology.
CAREER DEVELOPMENT Career development programs emerged during the industrial era as more competencies and skills were required for occupations and roles. Career development in schools focused on awareness in the early years, exploration in the middle years, and concentrations/specializations in the secondary years. Apprentice-like career development programs emerged in work contexts. A Chief Information Officer (CIO) Executive Council focused on human resources and identified “Six Tips for Effective Career Development Programs.” Access CIO at: http://www.cio.com
Dr. Kathryn A Green completed a career development dissertation focused on awareness raising about high tech occupations primarily for individuals from Asia. A conceptual framework, concept paper-prospectus, proposal, and report can be accessed at the bottom on a menu below. Click on KG DISSERTATION at the bottom of the menu to access above-mentioned aspects of her dissertation. Scroll down to DISSERTATION WEB SITE PRODUCT and click on KG’s Dissertation Web Site Product Components: International Student Career Center and Countries/ Cultures to access and mine high quality content to assist individuals in career life planning.
KNOWLEDGE MANAGEMENT and OTHER
RESOURCES KM can be accessed and mined: http://www.members.cox.net/greenka6/wgnewweb/wgmenu.html Comment: I work with individuals using multiple form and style guides with unique variations. Content and leads to sources remain a central focus of KM; consistency to a format is variable. Warren H.Groff, 3408 N. 49th St., Milwaukee, WI 53216-3208, 414-871-1127, groffw@nova.edu
KNOWLEDGE MANAGEMENT (KM) and
OTHER RESOURCES KM can be accessed and mined: http://www.members.cox.net/greenka6/wgnewweb/wgmenu.html Users can link directly to hundreds of Web sites from the KM newsletters and other resources.
February 2004 Page
Entrepreneurial Technology Transformations, article by C. Feld http://www.cio.com 1 Additional articles in the “Fast Forward 2010" CIO Special Issue
Research by D. Kirby led him to conclude that traditional business education does not develop entrepreneurial students and does not focus on creativity. http://www.celcee.edu 2
Choking on Information. http://www.informationweek.com/TC/sw/bizapps 3
Speech in the healthcare industry. And, Buyer’s Guide. http://www.speechtechnologymag.com 4
Biometrics. http://www.biometrics.com 4
Global logistics and supply chain strategy. http://www.supplychainbrain.com 5
HP’s Technology Solutions Group (TSG). http://wwwvarbusiness.com 5
Latin Trade or Bust http://www.latintrade.com 6
Bibliography on Transformational Leadership 8
March 2004 Page
Economic Empowerment for Hispanics. http://www.hispanicbusiness.com 1
The vision thing and Entrepreneurial technological transformations 1
Offshore outsourcing R&D. http://www.eb-mag.com 2
Outsourcing in Health Data Management. http://www.healthdatamanagement.com 2
Mobile Enterprise healthcare provider articles http://www.MobileEnterpriseMag.com 3
Global Logistics & Supply Chain Strategies http://www.supplychainbrain.com 4
China business development and trade mission http://www.commerce.wi.gov 5
Business Continuity, Portals, and Diversity Pipeline http://www.diversitypipeline.org 6
Mining information from Web sites in a first course in an MBA program 7
April 2004 Page
Entrepreneurial Technology Transformation Leadership 1
Blacksburg Electronic Village http://www.bev.net/ 1
Intelligent Community http://www.intelligentcommunity.org 1
Conference Board Knowledge Mgn. and Org. Learning http://www.conference-board.org 1
Global Logistics & Supply Chain Strategies http://www.glscs.com 2 Buyers Guides,
E-Newsletters, and VCPOs
Communications News http://www.comnews.com InformationWeek http://www.informationweek.com/TC/sw/bizapps/collaboration Supply & Demand Chain Executive http://www.sdcexec.com VCOPs on CRM, eBusiness, eProcurement, Portals + Access KM, May 2003, p.5
Business Development – Agriculture, Construction-related, Defense-related *, Procurement, Security-related, and Transportation-related (con’t in May issue of KM). 4-5 * http://www.darpa.mil/ http://www.darpa.mil/fcs http://www.dla.mil/
General Motors (GM) http://www.gm.com and General Electric (GE) http://www.ge.com 5
American Diversity and Diversity Pipeline Alliance http://www.diversitypipeline.org 6
A conceptual framework for Global Business Policy and Strategy 7 KNOWLEDGE MANAGEMENT (KM) and OTHER RESOURCES
KM can be accessed and mined: http://www.members.cox.net/greenka6/wgnewweb/wgmenu.html Users can link directly to hundreds of Web sites from the KM newsletters and other resources.
May 2004 Page
Entrepreneurial Technology Transformation Leadership 1
Best of the Best corporations in Fortune http://www.fortune.com/fortune 2
100 Companies the Matter in Knowledge Management http://wwwkmworld.com 2
Best of the Best: Hispanic Business’ 25 Elite Women http://www.hispanicbusiness.com 2
Supply & Demand Chain Executive Pros to Know http://www.SDCExec.com 2
IBM Moving to On Demand http://www.eweek.com 2
Korea’s Broadband Revolution http://www.chiefexecutive.net 3
The China Syndrome http://www.chiefexecutive.com 3
Business Development: Security-related including Cybersource Corp. Online Fraud Report http://www.cybersource.com/promo/2004fraud/index2.html 4
Business Development: Transportation-related Intelligent Vehicle Initiative (IVI) + Auto Design http://www.its.dot.gov.ivi/ivi.html http://web.mit.edu/agelab/ http://web.mit.edu/agelab 4
Business Development for Defense: NASA Tech Briefs and Technical Horizons and Leadership Development http://www-cgsc.army.mil and http://www.carlisle.army.mil/ 5
National Minority Supplier Development Council http://www.nmsdcus.org/ 6
A Framework for Entrepreneurial Strategic Thinking (con’t. in June with resource sites) 7
Build Your Own Buick http://www.buick.com/century/specs/interior or /exterior or/ 8
June 2004 Page
The Economic Community of West African States http://www.mbendi.co.za.cb17.htm 1
Guinea and USAID: http://www.usaid.gov/locations/sub-saharan_africa/countries/guinea 2
A Framework http://www.g7.utoronto.ca/ http://www.g8usa.gov/ http://www.itu.int/wsis 3
Eastern Europe’s KM Challenges http://www.kmworld.com http://www.basex.com 4
Brazil, Argentina, and Chile http://www.ustr.gov/reports/nte/2004/index.htm 4
E-Commerce Takes Off: Articles from A Perfect Market to .... http://www.economist.com 5
The Threat Could Kill E-Commerce + SC Magazine Awards 2004 http://www.scmagazine.com 5
E-Business on Demand, IBM’s conversion to demand chains http://www.sdcexec.com 5
Tier-Two Companies and Tier-One Challenges plus Demand Mgn. http://wwwsdcexec.com 6
Top 25 Third Party Logistics Providers plus seven Web sites http://www.supplychainbrain.com 6
Mobile Enterprises and Best Practices http://www.MobileEnterpriseMag.com and other sites 7
Summer Conference, African Youth Fdn. http://www.ayf.de and Internet Openness 8
July 2004 Page
Intelligent Community Forum Awards with Web sites http://www.intelligentcommunity.org 1
CEO of the Year, Fred Smith of FedEx http://www.chiefexecutive.net 1
Women In Technology International (WITI) http://www.witi.com 1
World View, Gartner Research Team, Plus Articles and a Case Study About China 2
Free Trade in Americas plus Costa Rica, El Salvador, Guatemala, Honduras, and Nicaragua 3 Demand Driven Supply Chains plus Consumer Package Web sites http://wwwscs-mag.com 4 Hispanic Bus. http://www.hispanicbusiness.com and Black Ent. http://www.blackenterprise. 5 |