"Now concerning spiritual gifts, brethern, I would not have you ignorant. There are different kinds of gifts, but the same Spirit. To one there is given through the Spirit the message of wisdom, to another the message of knowledge by means of the same Spirit, to another faith by the same Spirit, to another gifts of healing by the same Spirit, to another miraculous powers, to another prophecy, to another distinguishing between spirits, to another speaking in different languages, and still another the interpretation of languages"
(I Corinthians 12: 1, 4, 8 10).

A December special issue of CIO (Chief Information Officer) has a series of excellent articles that lead to "The Winners" and information like "A Consumer Guide to Conferencing Technologies."   http://www.cio.com/

"America's small businesses are smarter and more sophisticated than ever. From A to Z, from Maine to Washington, our annual list tells the stories of dozens of inspiring companies. Take away a few tips from this year's tech-savvy group..." by browsing and mining these winners listed in Small Business Computing , December 2001, 26-37. http://www.destination.smallbiz.com/

"Federal troops for the leading edge of America's war on terrorism, but the defensive struggle falls largly on the sholders of state and local government. This unprecedented new task - triggered by the Sept. 11 terrorist attacks and reinforced by a series of anthrax exposures - has pushed state and local governments to a turning point in the way in which they view IT."

Towns, Steve. "Securing the Home Front." Government Technology, December 01, 018-021.   http://www.govtech.net

"The intelligent enterprise is, and always will be, a work in progress. Which solution providers are most valued in the drive to create and manage high-value, strategic appplications that enable businesses to become smarter, faster, and more profitable? Here Intelligent Enterprise identifies the 12 most important companies enabling the intelligent enterprise today."

Stodder, David. "The Dozen: 12 Companies Enabling The Intelligent Enterprise." Intelligent Enterprise. 5(1), January 1, 2002, 26-33. http://www.intelligententerprise.com/
 

"Twelve companies alone don't provide a complete picture of which IT solution providers are leaders in enabling intelligent enterprises. The editors have identified a dozen companies in each of four categories - intelligence, integration, infrastructure, and collaborative commerce - that will make important contributions to that process this year."

Kestelyn, Justin; Perez, Jeanette; Young, Michelle; & Burriesci, Jeanette. "Companies to Watch 2002." Intelligent Enterprise. 5(1) , January 1, 2002, 34-38. http://www.intelligententerprise.com/

"Smart cards and biometrics remain near the center of a privacy debate that has been sparked anew by proposals to issue identification cards to travelers, immigrants and citizens in general."

Balaban, Dan. "The Privacy Debate Rages On." Card Technology,.6 (13), December 2001, 32-43.   http://www.cardtechnology.com/

"Long before the terrorist attacks of Sept. 11, a number of United States government agencies were working hard on beefing up transportation and cargo security at airports, on highways and at border crossings to protect U. S. trade. Some of those programs - utilizing a wide variety of technologies from intelligent transportation systems (ITS) and the Internet to biometrics and smart cards - are already being tested in pilot phase and could be applied to thwarting terrorism within the next few years. The following is a quick look at the sorts of programs ...."

Zuckerman, Amy, and McLymont, Rosalind. "To The Rescue!" World Trade. 15(1), January2002, 28-29.  http://www.worldtrademag.com/

"In high-tech manufacturing alone, about 60 percent of sales come through indirect sales partners, according to senior analyst Karen Smith of Boston-based Aberdeen Group. Maintaining close, collaborative relationships with these intermediaries - including systems integrators, distributors and value-added resellors (VAR) is important, and an emerging breed of application software called Partner Relationship Management (PRM) can help."

Yarmoff, Louise Bullis. "Power Up Your Partnerships." Field Force Automation. Dec. 2001.
http://www.destinationffa.com/
 

"Few companies can afford to ignore collaborative business, as global business dynamics are forcing organizations to embrace broader markets and deliver increasingly complex products and services. `In most industries, you cannot go it along anymore. The cost base of trying to be a master at everything is out of control,' says Jane Carroll Blankenstein."  Fitzgerald, Kate. "Cutting Cost Through Mobile Collaboration." Field Force Automation December 2001.  http://www.destinationffa.com/

The December 2001 issue of Wall Street & Technolov contains three article about wireless: Schmerken, Ivy. "The Big Picture: Wall Street Looks to Wireless Revolution for Cost Savings." Wall Street & Technology, December 2001, 30-34.   http://www.wallstreetandtech.com


Middlemiss, Jim. "End Users in Action: Users Give Wireless Thumbs Up." Pp. 36-38.
Middlemiss, Jim. "Vendors in the Marketplace: Rocky Markets Don't Stop Wireless Vendors From Moving Forward." Pp. 39-47. The article contains an analysis of 14 vendors such as:

724 Solutions Inc.          http://www.w-technologies.com/
Air2Web, Inc.                http://www.w-technologies.com/
W?Technologies, Inc.     http://www.w-technologies.com/
iAnywhere Solutions       http://www.smartserv.com/
SmartServ Online, Inc.    http://www.smartserv.com/

Businesses have been applying and perfecting KM concepts for decades. The Baldrige National Quality Program with Criteria for Performance Excellence is an applications example of KM. Mission critical outcomes flow from a Culture with Vision derived from analysis of forces to apply Enterprise Resource Planning (ERP) concepts that are followed by evaluation, all via KM. KM appeared first as a topic within sessions at conferences and quickly became entire sessions followed by tracks. The 15th annual KMWorld Conference and Exposition was held last October. "Knowledge Drivers of the eEnterprise" featured 16 preconference workshops; 14 sessions in each of five tracks; an exposition; and other relevant KM activities based on the principle idea "KM is an ongoing process and a journey of continuous learning and improvement " KMWorld 2001 focused on the equally important human and technology sides of KM. How can e-Learning Communities apply content and know-how to processes in diverse contexts?

KMWorld's Buyers' Guide, fall 2001 edition, lists more than 1,000 companies that are involved in the KM landscape at http://www.kmworld.com/ The KMWorld home page has a list of the 100 companies with ideas that matter most in KM and White Papers: (a) Best Practices in Enterprise Content Management, (b) Best Practices in Enterprise Portals, (c) Best Practices in Enterprise Relationship Management, plus (d) Best Practices in Enterprise Knowledge Management. E-Knowledge Management KM) has taken center stage along with e-commerce and e-learning.

Biometric, card, voice, wireless and other technologies are created in Research and Development (R&D) centers in private and public sectors and information is released in Electronic Newsletters. Applications of above-mentioned technologies are analyzed by organizations and publications with labs and released in cycles in ENs and in hard copy publications often timed to conferences. A Biometric Group organization provides analyses of biometric technology including keystrokescan, facial-scan, retina-scan, iris-scan, voice-scan, finger-scan, signature-scan, and hand-scan. http://www.biometricgroup.com/e/zephyr_charts.htm

Card Technology magazine published the 2002 Card Technology Buyer's Guide containing over 1,000 listings in 114 categories. In Jim Baker's "Dear Reader" opening statement, he comments: "The past year has seen the expanded use of smart cards in many countries around the world. The U. S. government began in earnest rolling out chip-based ID cards to thousands of its employees, while Malaysia launched the world's largest national identity document smart card program. Meanwhile, Tokyo's massive commuter rail operator, JR East, began introducing smart card based tickets to millions of commuters. 2002 is likely to see more such programs."   The on-line version will constantly be updated.  http://www.cardtechnology.com/

M-business 2002 Resource Guide contains more than 450 key providers to mobilize an enterprise. The December 2001 issue of mbusiness on "How to Plan a Mobile Deployment" for a successful wireless rollout contains sections on (a) "The Enterprise Planner" with five categories of topics and (b) "The Provider Planner" with four categories of topics. http://www.mbusinessdaily.com/

Electronic Commerce World 2002 Buyer's Guide lists Application Services Provider, CRM, ERP, Healthcare, KM, Logistics, Retail, Security, Supply Chain, etc. http://www.ecomworld.com/

KM is both (a) content and (b) process. Content about KM could be (a) core competencies and skills; (b) competencies and skills related to economy sectors - businesses, healthcare, education; and (c) specializations with concentrations such as manufacturing of healthcare products and then marketing, distribution logistics, e-commerce, and e-customer relations management (e-CRM). Industry specific information could be considered for inclusion in an area of concentration in KM. ActionLine, the magazine of the Automotive Industry Action Group (AIAG), publishes a Member SourceBook and has an Electronic Commerce Steering Committee. http://www.aiag.org/

Core competencies and skills include (a) accessing; (b) analyzing; (c) redistributing for using data and information; and (d) critiquing data and information, in groups or unilaterally, to add value. 

Accessing data and information changed considerably over the past years. Documents available in hard copy are shifting to electronic format and an increasing number are available only online. 

Analyzing data and information is becoming more complex because of (a) "infoglut" and volume, (b) "short life" and (c) preparation is based primarily on hard copy worksheets, not on e-books. Hard copy textbooks are obsolete, for the most part, by the time they are used in the classrooms. Copies of contemporary materials must used in communication and information technologies.

Creating a conceptual framework for organizing Knowledge Management (KM) content requires collaborative strategic thinking. The content could be organized into (a) KM core competencies and requirements, (b) economy sector "learning units" and (c) specializations with concentrations.

	Core Requirements in Knowledge Management	Economy Sector Learning Units	Specializations and Concentrations
1st Term, Year 1	Intro to KM Competencies of KM	EC and KM in Printing Multi- Language KM Web Sites
2nd Term, Year 1
3rd Term, Year 2	CIO's Strategic Roles	CIO's in an Economic Sector	CIO's Intnl Trade

Joseph A. Gavin is doing an applied dissertation project to create certificate and degree programs in KM that could lead to Chief Information Officers (CIOs) at Community College of Allegheny County. Allegheny County, the greater Pittsburgh area, is at one end of a corridor extending to Cleveland that includes Akron and Youngstown, a region that has experienced wave after wave of economic restructuring in energy, `Big Steel," and manufacturing in automotive, tires and trucks. Now, imagine articulated Career-To-Work diploma/degree KM programs focused on one or more clusters of occupations in business, education, engineering, health and human services, and homeland security in traditional and AA e-Learning formats. What Career Development services are essential to provide at the Elementary, Middle, and Secondary levels in school-based formats? How could Career Development e-Paradigm and Professional Support Portals be developed? What content is essential to include in a cluster like business that could also be used in education?
 

Career Development consists of (a) awareness, (b) exploration, and (c) specialization stages with concentrations in broad categories of clusters of occupations like communications, construction, manufacturing, services, transportation, etc. Automotive could be a category for all occupations related to transporting people. "Digital Dashboards" and "World Trade" are interdisciplinary. What strategies could be used in Career Development stages for extended families of learners?

African Americans can trace roots to countries around Ghana; others can trace roots to countries from Egypt to South Africa. African American children and youth could browse Web sites in those countries, and others, to raise their awareness about culture and about demographic/social, economic, political/government, and technological information. http://www3.sn.apc.org/

Africa Online Ghana http://www.africaonline.com.gh/

Imagine children, youth, and families browsing education and related Web sites such as:
SchoolNet SA http://www.school.za/

Families could browse these Web sites in Community Learning Centers (CLCs) and in Libraries.

Children, youth, and adults interested in career exploration or specializations and concentrations could access and browse some of the following Web sites for competencies needed for jobs:

 IBM in South Africa http://www.za.ibm.com/
 Motorola Southern Africa http://www.motorola.com/
 Nokia  http://www.nokia.co.za/

How could e-learning be used by adults as entrepreneurs and subcontractors for area projects. An Entrepreneurial Development Institute was-created in Memphis to assist disadvantages and minority individuals become entrepreneurs and to become subcontractors for Department Of Transportation (DOT) projects beginning in 1987. A conceptual framework for doing that in an e-learning format for e-commerce for international trade could begin with an analysis of culture. An extended family of learners could participate in basic learning units to achieve multiple goals. Communications competencies and computational skills could be emphasized alone with other content like geography and history. Critical thinking competencies and problem solving skills could be enricheded. Youth adapt quickly to technology and could assist with family businesses.

Career Development e-Paradi runs are evolving in advances nations around the world. Nokia is assisting Scandinavian nations develop m-everything. Access and browse slides used by Juba Lipiainen in a keynote presentation at http://www.aace.org/conf/edmedia/default.htm

"E-learning is taking root in organizations of all kinds. It's grown from being a minor offshoot of traditional training to an industry in its own right. In fact, according to technology research firm International Data Corp. (IDC), the segment is expected to grow from $4.2 billion in 2001 to ....

Bill Wilken, publisher, Online Learning. The Online Learning 2002 Buyer's Guide will be continuously updated. http://www.onlinelearningmag.com/

"Between August 1978 and December 1979, North Central Technical College* participated in a two?part project to retrain the unemployed in Richland County, Ohio. The first part represented a tertiary rehabilitative model. The intervention strategy was the result of a crisis as opposed to a process designed to diagnose a potential problem and prevent the development of the malady. The intervention occurred only after the crisis struck the final blow even though warning signals had been transmitted during the past several years.
(* Now North Central State College).

During the same period of time the College began to assist local business and industry to diagnose training needs and corporate problems in the early stages of development. This second part represented the prevention model. This article discusses both the rehabilitative and the prevention models on the assumption that during the 1980s they can both be used for the systematic publicfunded retraining of workers by industry, government, and postsecondary education."

Groff, Warren H. "Technical Education: A Catalyst for Local Economies." Journal of Studies in Technical Careers. 3(4), Fall 1981, 368-380.

Eight computers were made available at the hub of the Memphis Public Library three blocks from where I lived. I became an Internet Volunteer late Tuesday afternoon and evenings. An African American child was playing a game one evening and was growing tired of it. I went to him and asked him if he would like to send a package via FedEx to South Korea. I showed him how to access the FedEx Web site and send a package and then he did it. A few minutes later his father came in to pick him up and he said "Daddy, I want to show you what I just learned how to do." This child was in the first grade in a school near the library but the computer lab in that school was used for one hour of instruction per week by classes of 4th, 5th, and 6th graders so he found excitement, in an ad hoc manner, playing in this after school day care center. Imagine what could be accomplished if we apply some of HIS GIFTS to each of us in a more planned way via KM.

Access http://www.blackboard.com/courses/Webcom/ and enter as a guest. Click on
"Announcements," "Course Documents," and "Warren Groff s Newsletters." The November issue of the newsletter contains a list of topics between the May 2000 and October 2001 issues. Browse "Career Development Through Knowledge Management (KM): Be A Chief Information Officer (CIO) For Your Digital Dividend Destiny" that was distributed at Summer Institute 2001. Click on "External Links" and "The Friendly Forum" and browse "The Friendly Forum: Class Discussion." Browse Asia Society, Globalization and the Family of IT Careers, Taiwan, Korea.See Strategic Planning (Thinking) for the Digital Era, Taiwan, 1999 in ERIC - ED 432 932 and "The Pacific Century" (105+) and "Pacific Rim Partnerships" in App. B3 (ED 372 239, 1994).

Warren H. Groff, 3408 N. 49th St. Milwaukee, WI 53216-3208, 414-817-1127,
http://www.blackboard.com/courses/webcom/coursedocuments/-240529003/groffw@nova.edu