KNOWLEDGE MANAGEMENT (KM):
COGNITIVE COMPETENCIES AND
TECHNOLOGICAL SKILLS

Warren H. Groff
Consultant and Adjunct
Nova Southeastern University
file:///A|/groffw@nova.edu

College of Business & Management
Cardinal Stritch University
May 19, 2001

2 :) 2 :)

People working collaboratively domestically and globally for improving
Quality Of Life

KNOWLEDGE MANAGEMENT (KM):

"Knowledge management starts from a simple premise: The critical resource that determines competitive advantage in today's economy is knowledge. Consequently, the same kinds of tools and strategies that companies once devoted to optimizing the use of natural resources, capital and labor in the old industrial economy now must be applied to maximizing the productivity of their knowledge assets. Knowledge management refers to the collection of management practices and associated technologies." This article traces KM in the early 1990s focused on organizational effectiveness to the enlarged KM playing field of knowledge outside the company and a change in corporate culture of conducting business "at the speed of thought."

     Silver, Bruce. "The Face of Knowledge Management: A Status Report." KMWorld. 10,(1), 1415. Subscribe at http://www.kmworld.com/    Also, access - http://www.brsilver.com/

STRATEGIC THINKING: WORLD ECONOMIES IN 2020

The East Asia percent of goods and services produced in the world grew from 3% in the 1960s to 11% in the 1970s to 25% in the 1990s; East Asia is consuming an increased share of goods and services produced by others (Copper, 1998). East Asia will soon pass the rest of the world in production and will probably be bigger economically than the North American free trade area and the European Union combined. The most dynamic region of the world is the Pacific Rim. The Republic of China (ROC) is currently the fastest growing economy and has 22% of the world's population with a large middle class of people who want to buy consumer products, sometime American made.

The European Union (EU) began with 350 million people in 12 nations with the highest per capita income in the world in 1993; EU became a single market for goods and services. Austria, Sweden and Finland raised the membership to 15 in 1995. The EU will probably expand by 12 members by 2003. Candidates include Cyprus, Malta, Hungary, Estonia, Poland, the Czech Republic, Slovenia, Bulgaria, Romania, Slovakia, Lithuania, and Latvia. Turkey is a possible 13th candidate. EU launched the Euro in 1999. National currencies will remain in circulation until 2002.

Canada, Mexico, and the United States formed the North American Free Trade Agreement NAFTA), a total population of 320 million people in Canada's 10 provinces, Mexico's 32 states, and the 50 U. S. states. A free trade agreement between Argentina, Brazil, Paraguay and Uruguay began in 1995. Chile joined Mercado Comun del (MERCOSUR) in 1996; Bolivia joined in 1997. MERCOSUR's goal is to incorporate all S. American countries by 2005 before joining NAFTA.

About 1 billion of the world's 6 billion people have access to the Internet. Therefore, 5/6th of the world's people can be viewed as markets. Research about globally competitive communities is being used for "Building Smart and Sustainable Communities and Regions." What career paths are needed to improve Quality Of Life (QOL) for people around the world through technology that could yield Digital Dividends for more "have not" peoples as well as the "haves?"

CHICAGO - GREEN BAY CORRIDOR

OUR VISION 
"It is our vision to see ... brands 
on store shelves in every country."

Kimberly Clark is a world leader in personal care products, consumer tissue products, and away-from-home products. Kimberly Clark manufactures in 20 states in the U.S. plus 38 countries an territories and sells in over 150 countries. Access http://www.kimberly-clark.com/ and click on "Who We Are." Kimberly Clark has plants in Anyang, Kimcheon, and Taejon in South Korea.

OUR VISION

 "We aspire to be the world's premier provider of medical electronic equipment and
 Systems used for clinical diagnosis, monitoring, and patient information integration."
GE Medical Systems is defining leadership in the field. Access http://www.ge.com/medical/

GE Medical Systems is partnering with Abbott Laboratories, Baxter International, Johnson & Johnson, and Medtronics, Inc. in forming an Internet-based marketplace that will allow hospitals and other health care facilities to link directly to suppliers.

Abbott Laboratories    -      
http://www.abbott.com/

Baxter International     -      
http://www.baxter.com/

Johnson & Johnson     -      
http://www.johnsonjohnson.com/

Medtronics                 -       
http://www.medtronic.com/

Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products via 190 operating companies in 51 countries, selling products in 175+ countries. How can browsing and mining Johnson & Johnson Web sites help to focus strategic thinking? Johnson & Johnson Medical Taiwan (http://www.jmt.com.tw/ and Johnson & Johnson Taiwan, Ltd. (http://www.jmt.com.tw/) provide a full range of products and services for health care.

LANDS END 

Lands' End is expanding full-service e-commerce Web sites. Web sites were launched in the United Kingdon (http://www.landsend.co.uk/), Germany (http://www.landsend.de/), and Japan (http://www.landsend.co.ip/) in November, 1999 and in Ireland (http://www.landsend.ie/), France (http://www.fr.landsend.com/) and Italy (http://www.landsend.it/) in the fall of 2000. Imagine competencies and skills to do B2B, B2C, and M-Commerce globally.

VISION 2016
People worldng together as a global enterprise for aerospace leadership.

Core competencies are detailed customer knowledge and focus, large-scale systems integration, and lean enterprise. Values are leadership, integrity, quality, customer satisfaction, people working together, a diverse and involved team, good corporate citizenship, and shareholder value. 

http://www.boeing.com/companyoffices.aboutus/mission/index.html

A VISION QUEST FRAMEWORK

                              2001-2002         2002-2003       2003-2004        2004-2005
Asia
    China
    Hong Kong
    Japan
    India
    Korea
    Singapore
    Taiwan

________________________BOTTOM LINE____________________________

CAREER DEVELOPMENT E-PARADIGMS FOR TECHNOLOGY
WORKFORCES FOR IMPROVED QUALITY OF LIFE GLOBALLY

An Asia-Pacific Regional Operations Center (APROC) has a focus on Taiwan in the 21st-century with a sound and vigorous economy, stable society, and highly educated workforce. APROC concentrates on six centers (a) Manufacturing Center, (b) Sea Transportation Center, (c) Air Transportation Center, (d) Financial Center, (e) Telecommunications Center, and (f) Media Center. "Trade is Taiwan's lifeblood. Taiwan firms have vast and wide-ranging investments in mainland China. A key area of the APROC plan is to establish between 20 and 30 intelligent industrial parks around the island - 17 of which are under planning or development. With so many compelling reasons to draw them to Taiwan, 46 multinational companies have come and concluded strategic alliances, while 26 have opted to place operations centers on the island."

A Conceptual Framework for Advancede Specialization and Business Concentrations
Career Development: Specialization and Business Concentrations

 Chief Information Officer (CIO) and Knowledge Manager (KM) in Education/Training
 
Accessing Information Analyzing Information Redistributing Information Critiquing/Using Knowledge
Career Counseling Services
Curriculum Development Programs
Early Specialization Advanced Speacilization Concentrations
Business CIOs and KMs in Business KM in Business
Market Analisis (MA) MA in Asia Pacific, Trend Analysis MA in North Korea
Manufacturing Chains
Distribution - Logistics Air, Land, and Sea (ALS) to A ALS to Inchon
Retail, Resellor
Services Financial, Goverment, Health Care Health Informatics (HI)
Wholesale
Customer Relations Mg eCRM in Health Care

KNOWLEDGE MANAGEMENT (KM):
COGNITIVE COMPETENCIES AND
TECHNOLOGICAL SHILLS

2 :) 2 :)

KNOWLEDGE MANAGEMENT (KM):

"Knowledge management starts from a simple premise: The critical resource that determines competitive advantage in today's economy is knowledge. Consequently, the same kinds of tools and strategies that companies once devoted to optimizing the use of natural resources, capital and labor in the old industrial economy now must be applied to maximizing the productivity of their knowledge assets. Knowledge management refers to the collection of management practices and associated technologies." This article traces KM in the early 1990s focused on organizational effectiveness to the enlarged KM playing field of knowledge outside the company and a change in corporate culture of conducting business "at the speed of thought."

       Silver, Bruce. "The Face of Knowledge Management: A Status Report."
KMWorld. 10,(1), 14-15.           Subscribe at http://www.kmworld.com/
                                                 Also, access   http://www.brsilver.com/

EAST ASIA

The East Asia percent of goods and services produced in the world grew from 3% in the 1960s to 11% in the 1970s to 25% in the 1990s; East Asia is consuming an increased share of goods and services produced by others (Copper, 1998). East Asia will soon pass the rest of the world in production and will probably be bigger economically than the North American - free trade area and the European Union combined. The most dynamic region of the world is the Pacific Rim. The Republic of China (ROC) is currently the fastest growing economy and has 22% of the world's population with a large middle class of people who want to buy consumer products, sometime American made.

EUROPEAN UNION (EU)

The European Union (EU) began with 350 million people in 12 nations with the highest per capita income in the world in 1993; EU became a single market for goods and services. Austria, Sweden and Finland raised the membership to 15 in 1995. The EU will probably expand by 12 members by 2003. Candidates include Cyprus, Malta, Hungary, Estonia, Poland, the Czech Republic, Slovenia, Bulgaria, Romania, Slovakia, Lithuania, and Latvia. Turkey is a possiblel3th candidate. EU launched the Euro in 1999. National currencies will remain in circulation until 2002.

QUALITY OF LIFE

About 1 billion of the world's 6 billion people have access to .the Internet. Therefore, 5/6th of the world's people can be viewed as markets. Research about globally competitive communities is being used for "Building Smart and Sustainable Communities and Regions." What career paths are needed to improve Quality Of Life (QOL) for people around the world through technology that could yield Digital Dividends for more "have not" peoples as well as the "haves?"

CHICAGO - GREEN BAY CORRIDOR

OUR VISION 
"It is our vision to see ... brands 
on store shelves in every country."

Kimberly Clark is a world leader in personal care products, consumer tissue products, and away-from-home products. Kimberly Clark manufactures in 20 states in the U.S. plus 38 countries an territories and sells in over 150 countries. Access http://www.kimberly-clark.com/ and click on "Who We Are." Kimberly Clark has plants in Anyang, Kimcheon, and Taejon in South Korea.

OUR VISION 
"We aspire to be the world's premier provider of medical electronic equipment and systems used for clinical diagnosis, monitoring, & patient information integration."

GE Medical Systems is defining leadership in the field.
Access       http://www.ge.com/medical/

GE Medical Systems is partnering with Abbott Laboratories, Baxter International, Johnson & Johnson, and Medtronics, Inc. in forming an Internet-based marketplace that will allow hospitals and other health care facilities to link directly to suppliers.

Abbott Laboratories -    
http://www.abbott.com/

Baxter International -   
http://www.baxter.com/

Johnson & Johnson -   
http://www.johnsonjohnson.com/

Medtronics -     
http://www.medtronic.com/
 


JOHNSON & JOHNSON

Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products via 190 operating companies in 51 countries, selling products in 175+ countries. How can browsing and mining Johnson & Johnson Web sites focus strategic thinking?

Johnson & Johnson Medical Taiwan (http://www.jjmt.com.tw/) and Johnson & Johnson Taiwan, Ltd. (http://www.jmt.com.tw/) provide a full range of products and services for health care.

LANDS' END

Lands' End is expanding full-service e-commerce Web sites. Web sites were launched in the United Kingdon (http://www.landsend.co.uk/), Germany (http://www.landsend.de/), and Japan (http://www.landsend.co.jp/) in fall of 1999 plus in Ireland (http://www.landsend.ie/), France (http://www.fr.landsend.com/) and Italy (http://www.landsend.it/) in the fall of 2000.

Imagine the competencies and skills to do B2B, B2C, and M-Commerce globally for Lands' End.

BOEING

VISION 2016
People working together as a
global enterprise for aerospace leadership.

Core competencies are detailed customer knowledge and focus, large-scale systems integration, and lean enterprise.

Values are leadership, integrity, quality, customer satisfaction, people working together, a diverse and involved team, good corporate citizenship, and shareholder value.

http://www.boeing.com/companyoffices.aboutus/mission/index.html


Warren H.Groff, 3408 N. 49th St., Milwaukee, WI 53216-3208
 (414) 871-1127
 mailto:%20groffw@nova.edu