| GLOBALIZATION,
E-COMMERCE, KNOWLEDGE MANAGEMENT, TECHNOLOGY
The January issue of KM indicated that "Globally Competitive Communities" and "Wired Communities" have led to "Intelligent Communities" with Virtual Communities Of Practice. Dubai Internet City (DIC); Ennis, Ireland; and a Florida High Tech Corridor were highlighted but there are others worthy of analysis such as Taipei, Taiwan; Seoul, Korea; each with unique features. What characteristics are essential for Intelligent Communities and Virtual Communities of Practice? The April issue of KM focused on globalization, e-commerce, knowledge management, and technology for curriculum content, delivery systems, and outcomes assessment ideas that could be used to promote Critical Thinking Competencies and Problem Solving Skills. As countries and regions advance in digital era formats, it is essential that best practices be applied elsewhere. Globalization of design, manufacturing, outsourcing, and supply chains that originate and pass through multiple nations in e-formats are becoming commonplace. Analysis of multinational corporations is essential. General Motors Corporation (GM) is an example of globalization. According to Ball et al., only 23 nations had a gross national product (GNP) greater than the total annual sales of GM, the world's largest international company, in 1998 (Ball, 2002, pp. 15-17). More important, however, is information about changes such as the conversion from 12-14 volt to 36-42 volt electrical systems (Quarto, 2003). GM is the first of the automobile manufacturers to begin converting to 36-42 volts to accommodate consumer demands for computer consoles, etc. GM is also a leader in fuel cell technology. At least equally important, GM is assisting children and youth become aware of these advances and experiment with technology. http://www.gm.com General
Electric (GE) is the world's largest transnational company (TNC) measured
in terms of foreign assets (Ball, 2002, p. 14). For 125 years, GE has been
thinking big and making things happen in a broad range of products and
services in jet engines, power generators, plastics, television, appliances,
medical imaging, financial services, etc. GE has been named "World's Most
Respected Company" for the past five years by Price Waterhouse Cooper.
Ball, D.A.; McCulloch, W.H.; Frantz, P.L.; Geringer, J.M.; and Minor, M.S. (2002). International business: The challenge of global competition. Boston: McGraw-Hill Irwin. Quarto, M.L. (2003). Development of a 42 volt power systems training manual for technicians of General Motors Corporation 42 volt technical training program. (Doctoral dissertation, Higher Education Leadership Program, Nova Southeastern University, 2003). |
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The Art of Enhancing Productivity and Innovation with Human Resources in an Organization. One of the most reliable components of an organization's competitive advantage in the marketplace is not its technology but the chemistry that exists among the people who work to bring products and services to market. Kudyba, Stephen. (2003). "Knowledge Management." DMReview. 13(4), April, pp. 58-9. http://www.DMReview.com |
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The value of supply chain integration is how it helps the enterprise manage relationships with key suppliers and customers and respond to disruptive events in the flow of goods. It helps organizations monitor what's happening, recognize a disruption, and respond intelligently. Ryan, Thomas K. (2003). "The Value of Supply Chain Integration." eM Journal 5(4), April, 60-63. http://www.eaijournal.com |
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Mobile technologies are here to stay - indeed, their use is growing rapidly. But are CIOs seeing the full range of business benefits? Not yet, according to the almost 500 top technology executives who responded in January to our second annual survey on mobile technologies. Alter, Alan.
(2003). "When Will Mobility Add Strategic Value?" CIO Insight. April, pp.
61-69. http://www.cioinsight.com
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In spite of perhaps the worst economic climate in recent history, Training magazine's 2003 Top 100 invested more than $6 billion in workforce development initiatives for the second consecutive year, and on average, these companies provided 65 hours of training per employee, funded by an average 4.06 percent of payroll. While companies around the globe have slashed training resources, these 100 companies have managed to build solid cases for developing people - in prosperous and uncertain times. Galvin, Tammy. (2003). "The 2003 Training Top 100." Training. 18-68. http://www.trainingmag.com Also, access
and mine
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Editors of Network Computing will name the best technology products and services in 43 categories in the next issue. And, they will announce the winners in seven core markets and name the single most outstanding product or service. http://www.networkcomputing.com |
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It's Deja Vu all over again for the electronic industry. Computer companies were the first to learn the lesson that they shouldn't be in the software business. They developed proprietary operating systems for their boxes, but technological change, customer demand or regulatory pressure forced them to offer software made by others. It happened to the mainframers, the minicomputer companies and the personal computer makers. And now it is happening to cell phone OEMs. (Article contains a partial list of independent cell phone software developers). Schwartz, Karen
D. "Outsourcing Software Will Reign Supreme." Electronic Business. 29(5),
April 15, 2003, s3-s7.
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For decades, EDA has been a hotbed of entrepreneurial fervor with start-ups busting…. Over the past two years, the three largest vendors - Cadence Systems Inc., San Jose, CA; Synopsys Inc., Mountain View, CA; and Mentor Graphics Corp., Wilsonville, OR…. James, Geoffrey. "Electronic Design Automation." Electronic Business. 29(5), April 15, 2003, p.31. http://www.eb-mag.com |
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GE Consumer
Products' investment in mobile CRM produces bottom-line results.
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To the casual observer, a construction site today looks much like as it did 10 or 15 years ago: men on the move with large equipment, hand tools and walkie-talkies. But take a closer look. What looks like yesterday's walkie-talkies may actually be a sophisticated, ruggedized, wireless device that combines voice and data capabilities to communicate with scores of subcontractors while downloading payroll data and completing safety checks. Cotter, Marianne. "A Mobile Construct." Field Force Automation.. 4(5), May 2003, pp. 29-34. |
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As the international political world seems to be getting less cooperative, people in higher education are trying to move closer to one another. Despite the differences in systems and credentialing in different countries, many universities are finding ways to collaborate on.... Johnson, Sally M. (April 2003). "International eLearning Partnerships." Syllabus. 16(9), p. 23. |
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When communities of practice first came into vogue, early practitioners advocated a cautious approach. They had learner through bitter experience that if they interfered with those informal associations too much, members would loose interest - and the collaboration and wisdom would grind to a halt. But managers needed to find a way to keep the invaluable case-specific knowledge that participants were discussing from slipping through the cracks. They found their answer in online communities. Once experts learned how to cultivate…. Dolezalek, Holly. "Collaborating in Cyberspace." Training. 40(4), April 2003, pp. 33-37. http://www.trainingmag.com |
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When Bob Moffat set out to transform IBM's global supply chain, he had little trouble getting people to take him seriously. All he needed was a few hundred million dollars of savings in a few months. At the outset, Moffat crafted six overarching principles…. Bowman, Robert J. "Pursuing 'On Demand,’ IBM Shakes Up Its Supply Chain." Global Logistics & Supply Chain Strategies, 7 (4), April 2003, pp. 38-43. Access the article online at http://www.supplychainbrain.com and visit Case Studies. |
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Enterprise applications - whether for traditional enterprise resource planning or newfangled "ERP 11" processes such as product life cycle management - form the central nervous system of the intelligent enterprise; as they go, your entire enterprise goes. But that obvious claim begs the question: Where are they going? In this Intelligent Enteprise roundtable discussion, we asked a group of technology experts representing enterprise applications solutions providers to offer their views about how a vortex of emerging customer requirements are forcing them to rethink how their companies develop, market, and maintain…. Kestelyn, Justin (April 22, 2003). "The Future of Enterprise Applications." Intelligent Entemrise, 6(7), pp. 18-23 + 47. http://www.intelligententerprise.com |
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"Playing By
New Rules: Your Risks and Responsibilities" is Part I of a new CIO series
on the ramifications of the USA PATRIOT (acronym for the Uniting and Strengthening
America by Providing Appropriate Tools Required to Intercept and Obstruct
Terrorism Act of 2001) or the USA Patriot Act. Future issues will examine
the legislation and regulations that are having a profound effect on how
a company must manage data, ensure security, and protect privacy.
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To this day, the CIO of a well-respected research organization in California has no idea how someone hacked into his company's computer systems and used them to store and transmit pirated movies and music. He's not even sure how the Motion Picture Association of America (MOAA) learned about the crime before he did. The film industry association tipped off the FBI, which came knocking, and he hasn't seen the compromised hard drives since - nor does he want to. The CIa wants to be finished with the whole business. Scalet, Sarah D. (April 15, 2003). "The Pirates Among Us." CIO, 16(13), 86-92. http://www.cio.com |
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E-business collaboration, a trendy topic during the e-business boom of the past several years, is making a comeback. Why? Because, despite widespread disillusionment with everything e-, many business and technical leaders are beginning to understand and achieve the value associated with e-business collaboration - whether it be improving revenue and operational capabilities or fundamentally transforming their businesses. This understanding and experience coupled with pressure to improve financial results, is bringing e-business collaboration to the top of mind. Article mentions: product life cycle management (PLM), supplier relationship management (SRM), supply chain management (SCM), customer relations management (CRM). |
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DCI created four 24/7/365 communities on Customer Relations Management (CRM); eBusiness, eProcurement, Content Management, Supply Chain Management, and Real Time Enterprise; Portals; plus Enterprise Architecture (EA) that are free for qualified professionals. http://www.crmcommunity.com/registration/member.cfm?code=KUMTL33
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Critique of research about "Globally Competitive Communities" of the mid 1990s and "Wired Communities" of the late 1990s plus the current emergence of ' 'Intelligent Communities" with Virtual Communities of Practice calls for a coherent community, economic, and education development strategy. "Community" awareness about global macro trends is necessary to develop a "local" action plan. "Community" and "local" are relative, not restricted to political boundaries. Greater Philadelphia Area includes four counties in New Jersey and four counties in Pennsylvania. Greater Philadelphia is part of a corridor anchored by New York and Washington. A Globally
Competitive Community, or region, has a critical mass of corporations in
economy sectors that match trends such as in technologies plus boards and
leaders striving for excellence. Economic development is characterized
by collaboration between private and public sectors. A centerpiece of "Intelligent
Communities" is a configuration of college and university programs synchronized
with needs and wants of both private and public sector establishments.
Although the January KM newsletter highlighted three Intelligent Community
award winners, it was suggested that additional award winners are worthy
of review. Criteria for ICs are at
"The Taiwan
Miracle" is described in many resources. One indicator is per capita income.
Growth in per capita income in Taiwan is displayed below in 1951, 1965,
1990, and 1998.
Taipei is a center of commerce for the Pacific Rim. Mr. Ying-Jeou Ma, Mayor of Taipei, campaigned for the position promising to make the nation's capital a world class Cyber City. Taipei was designated an IC in 2002. http://www.taipei.gov.tw/English/index l.htm Critical to any Cyber City are the colleges and universities that prepare the intellectual capital and technical workforces to design and engineer such an enterprise. A key role is played by the Ministry Of Education (MOE) in program development. http://140.111.1.22/english/main.htmlNational Taipei University of Technology plays a key role. http://www.ntut.edu.tw/english.html Click on Course Descriptions to review courses in E-Commerce and Knowledge Management. Taipei Economic and Cultural Offices (TECOs) in Chicago plus elsewhere in the U.S. and the world provide a continuous flow of data and information to Taiwan and promote the country. Globalization
is increasing at an accelerating rate. E-commerce, knowledge management,
and effective and efficient use of contemporary technology are not "electives"
in enterprise plans. Awareness and understanding about content in above-mentioned
areas cannot be "electives" in certificate and degree programs in colleges
and universities. Virtual Communities of Practice are emerging rapidly
like those by DCI e-University and must be an integral curriculum
component. Content and delivery system upgrades must lead to demonstration
of proficiency in outcomes. The August issue of Knowledge Management (KM)
contained a list of business programs online. The next page in this newsletter
contains content for possible inclusion in program upgrading.
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Access http://www.members.cox.net/greenka6/wgnewweb/wgindex.html
and mine: The January 2003 issue of Knowledge Management (KM) contains
a list of topics for the August and September 2002 issues ofKM and a packet
for the National Black Chamber of Commerce. The August issue contains
the 100 top e-commerce leaders by economy sector. Both the August issue
and the NBCC packet contain African American owned businesses plus Web
site addresses.
January
2003 issue of KM
April 2003
issue of KM
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Clevenger, Nathan. "Personal Digital Assistants: The Mobile Paradigm and the Supply Chain." Global Logistics & Supply Chain Strategies- 7(3), March 2003, pp. 56-57. To view this Article online, visit the Supply-chain Library at http://www.supplychainbrain.com Foster, Thomas A. "Extending the Reach of Global Logistics Systems Throughout the Enterprise." Global Logistics & Supply Chain Strategies. 7(3), March 2003, pp. 51-55. Goodman, Russell W. "Supply-chain Winners: Software Developers Who Consistently Show Profitability." Global Logistics & Supply Chain Strategies. 7(3), March 2003, pp. 36-40. |
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Centers for
International Business Education and Research (CIBERs) were created under
the Omnibus Trade and Competitiveness Act of 1988 to increase and promote
the nation's capacity for international understanding and economic enterprise.
CIBERs are a great resource.
Check - International Business Education: Outreach Initiatives for Grades K-12. The K-12 activities of the CIBER network encompass a wide range of projects and programs of differing formats for elementary, middle, and high school students and teachers. |
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An African Youth Foundation Seminar is scheduled for June 2-6. Access http://www.ayf.de/ REALCOM 2003,
June 4-5, Chicago. http://www.intelligentcommunity.org/html/conferences.html
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The Fischler Graduate School of Education and Human Services of Nova Southeastern University and the United States Distance Learning Association (USDLA) have developed an outstanding "Conference for Global Leading and Learning." The conference will be held at the Disney Contemporary Resort on June 12-14. Access http://www.fgse.nova.edu/marketing/cgll-gtep |
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KM can be accessed and mined: http://www.members.cox.net/greenka6/wgnewweb/wgindex.html Warren H.Groff, 3408 N. 49dt St., Milwaukee, WI 53216-3208, 414-871-1127, groffw@nova.edu Comment: I work with individuals using multiple form and style guides with unique variations. Content and leads to sources remain a central focus of KM; consistency to a format is variable. |
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(414) 871-1127 mailto:groffw@nova.edu |