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Burns (1978) described transformational leadership as focusing on ethical issues to appeal to moral values to mobilize energies and resources to transform institutions. Design of "Electronically Networked Enterprises" with Virtual Communities Of Practice (VCOP) is essential for leadership in an era of globalization. Dimensions of transformational leadership are discussed elsewhere in KM. RISE OF A NEW BREED OF CHIEF EXECUTIVE OFFICER (CEO) The age
of the imperial CEO is waning. In its place, a crop of new CEOs - humble,
team building, highly communicative - are rising. CEOs mentioned in the
article are: Martin, Justin (August/September 2003). Rise of the New Breed. Chief Executive, 191, 24-29. http://www.chiefexecutive.net THE FLEXIBLE CORPORATION: HOW CEOs CAN DO MORE FOR LESS Roughly 10 years after the Internet first appeared on the radar screen as a possible commercial tool, its influence on the ways companies structure themselves is finally becoming clear. It is now possible to identify processes - from claims processing to call centers to bill collection - that can be pruned out of a company's bureaucracy and transferred to third parties operating in destinations thousands of miles away. A must read article. Pellet, Jennifer (August/September 2003). The Flexible Corporation: How CEOs Can Do More For Less. Chief Executive, 191, 24-29. http://www.chiefexecutive.net BUSINESS INTELLIGENCE
It's a good news/bad news story. The BI industry is poised for
a giant leap forward. The bad news is, many of the incumbents are going to
be left behind. Raden,
Neil (September 1, 2003). Stepping Up BI Expectations. Intelligent Enterprise,
6(14), 22-26,46.
http://www.IntelligentEnternrise.com
IntelligentEnterprise.com
contains five online communities of interest to professionals:
KNOWLEDGE MANAGEMENT: THE NEED TO KNOW
This just in from the Knowledge Management front: Whatever your
company is doing in this area, and it probably should be doing something,
don't call it knowledge management. Knotzer,
Tony (August 18,2003). The Need to Know. InformationWeek, Issue
951, 34-44. THE RESOURCEFUL 100 CIOs After stocks tumbled and earnings slid three years ago, CIOs took steps to rein in technology spending. They let people go, froze salaries, canceled projects, and fired consultants. But those solutions can go only so far before cost-cutting begins to cannibalize essential operations, hurt quality and service levels, and stifle innovation. Tough times demand more than penny-pinching and bullet biting; they require resourcefulness - creativity combined with a commitment to wringing the most value from every IT dollar. From nearly 400 applications, we chose the 100 companies whose resourceful practices have best helped them preserve business- critical IT capabilities and ... invest in new systems to drive efficiency and fuel growth. Varon. Elana (August 15,2003). The Resourceful 1 00. CIO, 16(21),30-34. http://www.cio.com Articles through p. 92 highlight excellent IT strategies. An example is below. HOW TO CREATE AN AGILE WORKFORCE Five months after the markets tanked in April 2000, Manpower began to notice less demand for its services. Even as revenue slipped, however, the company's 350-person IT department still had tons of work to do, especially since it was now charged with new projects that would help the company run more efficiently. CIO of North American operations Peter Stockhausen and his IT management team responded to the challenge by devising an innovative approach to sharing staff within 1T: a marketplace for allocating workers among various projects. Levinson, Meridith (August 15,2003). How to Create an Agile Workforce. CIO, 16(21),65- 70. Alliant Energy, Roadway and Royal Caribbean Cruises are discussed in the article. PREPARING
GENERATION Z
Ask CIOs to give the nation's colleges and universities a report
card on how they're preparing the next generation of IT professionals, and
they'd respond with a pretty dismal grade. Hoffinan, Thomas (August 25, 2003). Preparing Generation Z. Computerworld; 37(34),41-42. http://www.computerworld.com AUTO INDUSTRY PORTAL COVISINT KICKS INTO HIGH GEAR
The Big Three auto makers are finally ready to make Covisint,
the business-to-business Web portal they founded three years ago to reach
suppliers, the central engine in their e-commerce and messaging system.
Messmer,
Ellen (September 1,2003). Auto Industry Portal Kicks into High Gear. NetworkWorld,
20(35), 1 and 16. 100 SUPPLY CHAIN PARTNERS and MOBILIZING THE SUPPLY CHAIN Getting
a handle on parts flowing to and from the field is the key to closing the
supply chain
loop - and streamlining your break-fix organization.
http://www.destinationffa.com
SPECIAL REPORT ON OFFSHORE OUTSOURCING: THE POLITICS A CIO at a famous Fortune 100 manufacturer has a recurring nightmare: As he continues to layoff American IT workers and move their jobs offshore to places such as India, never to return, American public opinion suddenly swings violently against globalization. He and his company are demonized, and Americans boycott his company's products. Koch, Christopher (September 1,2003). Backlash. CIO, 16(22), 44~54. http://www.cio.com SPECIAL REPORT ON OFFSHORE OUTSOURCING: THE MONEY
The current stampede toward offshore outsourcing should come
as no surprise. For
months now, the business press has been regurgitating claims from offshore
vendors that IT work costing $100 an hour in the United States can be done
foJ; $20 an hour in Bangalore or Beijing. Analysis
of costs in the article include The Cost of Selecting a Vendor, ... of Transition.
... of
Layoffs, The Cultural Costs, ... of Ramping Up, and The Cost of Managing
an Offshore Contract. HEALTHCARE ORGANIZATIONS MANDATE MOBILE COMPUTING
They sound more like cartoon characters from a children's fable,
but HIPAA (Health Insurance Portability and Accountability Act) and The Leapfrog
Group are significant to IT directors in healthcare. Published by the Department
of Health and Human Services, HIPAA imposes sweeping standards for the privacy
and protection of all electronic information that is linked to individuals.
HIPAA affects all health-related organizations in the United States, from
one-physician offices to hospitals, insurance companies, and other healthcare
organizations.
HIPAA regulations went into effect in April 2003, and companies must comply
in the next two years. Roddy,
Jim (September 2003). Healthcare Organizations Mandate Mobile Computing.
Integrated Solutions, 7(9), 66-67.
http://www.IntegratedSolutionsMag.com
University of Louisville Hospital saved hundreds of thousands of dollars by replacing paper processes with document management SAN (storage area network) solutions. What would happen if information about one of your customers got into the wrong hands? Is it possible that your customer's business could be compromised? Could you be sued for letting it happen? What should you do to make sure this doesn't happen? These are the kinds of questions businesses in just about every vertical market are asking themselves - and their attorneys. Small businesses have industry mandates, such as HIPAA (Health Insurance Portability and Accountability Act of 1996) or ISO (International Organization for Standardization), that force them to meet strict data security and records management requirements. But, even if your business doesn't have such mandates in place, it's wise to consider how the documents and data you capture are stored and retrieved, and by whom. McCall, Jay (September 2003). Torn Between Paper and Digital? Integrated Solutions, 7(9), 31- 36. http://IntegratedSolutionsMag.com Also, mine http://www.imrgold.com
It may
not look like it yet, but the financial supply chain is coming together
Though the vision for a paperless payment process actually began as early as the 1970s, Corporate America continues to use the paper check as a 'primary means of payment. Automated clearing house payments (ACH) and wire transfers were - and still are - the most widely used systems that reflect some semblance of automation in the financial supply chain. Murphree, Julie (August/September 2003). iSource Business, 5(4),26+: www.isourceonline.com Issue contains The Global Enabled Supply and Demand Chain, Version 6.0 CUSTOMER RELATIONS MANAGEMENT 2003 ELITE The September issue of CUSTOMER RELATIONS MANAGEMENT (CRM) cover story lists CRM Leaders followed by The CRM Elite, Influential Leaders, and CRM Market Leaders. http://www.destinationCRM.com RFID TAGS AND SMART DUST
A tidal wave of data is approaching the data warehouse that
could easily deliver 10 to 100 times more data than we have ever seen. Is
this some Big Brother scheme? No, it's an
incremental revolution that's been quietly proceeding in manufacturing plants,
retail stores, and development labs in many locations. The revolution consists
of two related technologies: radio frequency identification (RFID) and "smart
dust." Kimball, Ralph (July 18,2003). RFIF Tags and Smart Dust. IntelligentEnterprise, 6(12), 18 and 20. http://www.lntelligentEnternrise.com SESSION INITIATION PROTOCOL (SIP) PACKS A PUNCH
SIP has emerged as the undisputed protocol champ in its class,….
Session Initiation
Protocol has not only proved it can deliver standard-based VoIP (voice over
IP) phone systems, it also has the legs to impact many other technologies
involving real-time communications,
including instant messaging, presence, 3G wireless and packet over cable.
In addition, SIP is
making it a lot easier to add related services to your network, such as voicemail,
IVR (interactive voice response) and unified messaging. Morrissey, Peter (August 21,2003). SIP Packs a Punch. Network Computing, 14(16),29-32. Mr. Morrissey
follows the above-mentioned article with an analysis of SIP phone vendors:
KNOWLEDGE MANAGEMENT'S TREND SETTING PRODUCTS OF 2003 KM World's Trend Setting Products of2003 is an outstanding resource. The list contains products for business process management, content management, portals, collaboration, small enterprise suites, document management, and records management. http://www.kmworld.com McKellar, Hugh (September 2003). Trend Setting Products of 2003. KM World, J 2(8), 16-17. "Best Practices in Records Management & Regulatory Compliance" is outstanding. MOST INNOVATIVE SOLUTIONS AWARDS IN SPEECH TECHNOLOGY
The July/August edition of Speech Technology Magazine highlighted
many companies that were selected as Most Innovative Solutions Award winners;
a September/October issue describes four of the companies. Several customers
will discuss how speech impacted their companies at SpeeckTEK 2003.
The July
28 issue of Info World contains the Readers' Choice Awards. This 1 ~ year
was a close race for Favorite Vendor. Results based on 1,000+ readers are
listed for Best Application
Server, Best Enterprise Storage Product & Best Networking Product.
http://www.infoworld.com
THE INTERNET DANGER ZONE
The August 25 issue of NetworkWorld contains a series of excellent
articles CHINA: PROFITS AND PERILS
The story of China's involvement with the outside world was
a simple one when I first started covering China in 1979 - it was called
the Canton Fair Trade. This annual trading event in the city, since
renamed Guangzhou, was almost the sole point of contact between China and…
Now, of course, China has exploded economically; its engagement with the
world has...
In this regional report, Chief Executive presents three snapshots of foreign
involvement....
Snapshots include: The eBay of China: Eachnet by Rebecca Fannin Solid Air by William Holstein, and A Future in High-Tech also by Rebecca Fannin. Holstein, William J.(August/September 2003). China: Profits and Perils. Chief Executive,191,30. http://www.chiefexecutive.net ART AND SCIENCE OF TRANSFORMATIONAL LEADERSHIP
Bums (1978) compared tranactional with transformational concepts
and indicated that a few leaders go beyond mere exchange of items related
to resources and productivity to ideas that focus on changing followers and
organizations. Authors have built upon the distinctions between these two
concepts and focused on areas like contextual analysis of external and internal
variables, developed instruments to assess individual characteristics and
traits, reported on research about stages of organizational development,
and summarized the popular press (Nahavandi, 2003).
Bums, J. M. (1978). Leadership. New York: Harper & Row. Nahavandi, Msaneh (2003). The Art and Science of Leadership. Upper Saddle River, NJ: Prentice Hall. AFRICA and AFRICAN YOUTH FOUNDATION (AYF)
Africa was highlighted in the August 2002 issue of KM
and an E-Commerce presentation made at the annual meeting of the National
Black Chamber of Commerce (NBAA) at which the
Ambassador from Ghana to the U. S. was the keynote speaker. AYF conducts
programs of great value to children and youth. See August 2003 issue of
KM and/or access http://www.ayf.com
KNOWLEDGE MANAGEMENT (KM) and OTHER RESOURCES KM
can be accessed and mined:
http://www.members.cox.net/greenka6/wgnewweb/wgmenu.html
Comment:
I work with individuals using multiple form and style guides with unique variations.
Content and leads to sources remain a central focus of KM; consistency
to a format is variable. |