|
"Globally Competitive Communities" of the mid 1990s and "Wired Communities" of the late 1990s led to "Electronically Networked Intelligent Communities" (ENICs) that are changing the nature of community, economic, and education development. Developing leadership competencies via Virtual Communities Of Practice (VCOP) is critical to gain digital dividends, What characteristics are essential for Intelligent Communities with VCOP's for improving QOL? What competencies and skills in leadership are critical for community and economic development? How do entrepreneurial development and transformational risk taking fit in a strategic plan? What education/training content, delivery system, and evaluation formats must be upgraded? What "awareness" basics are a foundation of content and are complemented with contemporary applications by case study analysis about business processes in an era of globalization? ENTREPRENURIAL DEVELOPMENT LEADERSHIP A Center for Entrepreneurial Leadership Clearinghouse on Entrepreneurship Education (CELCEE) began to critique research about entrepreneurship education at all levels in 1996. Categories of materials include E-Commerce, International, Small Business, Technology, etc. "Entrepreneurship Education: Can Business Schools Meet the Challenge?" by David A, Kirby presented at the International Council for Small Business in 2002 concluded that traditional business education is not only unable to develop entrepreneurial students but stifles economic development by not focusing on creativity and change strategies. http://www.celcee.edu CASE STUDIES and ANALYSIS OF ONLINE BUSINESS Case
studies are an asset in business education. Baseline provided four excellent
case studies in an August 2002 issue plus a Project Map for a company to
analyze the vulnerabilities of online business processes through four case
studies in recent issues. http://www.baselinemag.com
The Aetna Prescription. Baseline, Case 033. Nash, Kim S. (August 2002).Trading Places. Baseline, Case 034. Cone, Edward (August 2002). Not To Spec. Baseline, Case 035. Barrett, Larry (August 2002). Caught Short. Baseline, Case 036. Duvall, Mel, and Nash, Kim S. (August 2003). Berkshire Hathaway. Baseline, Case 081. Barrett, Larry (August 2003). Fishing for Assets (Merrill Lynch). Baseline, Case 082. Cone, Edward (August 2003). Against the Grain (Vaughn-Bassett). Baseline, Case 083. Carr, David F. (August 2003). Thirst for Truth (Qwest Communications). Baseline, Case 084. HUMAN-CENTRIC and SYSTEM- TO-SYSTEM WORKFLOW Today's workflow products have come a long way from the days when hard-wired routing products sent claims forms along a predictable path. Whether automating the flow of content, transactions or tasks to be done offline, workflow is more flexible, easier to change if processes change and employs far more sophisticated rules. Most importantly, human intervention can be focused on the more complex tasks, while automated workflow handles the rest. This article contains examples such as Lancaster General Hospital http://www.lha.org plus Software http://www.software.com and Metastorm http://www.metastorm.com . Lamont, Judith (October 2003). The human side of workflow. KMWorld; 12(9),8-9. http://www.kmworld.com PHARMACEUTICAL COMPANIES MAKE MOST OF KM Although only a handful of new drugs make it to market each year, pharmaceutical companies must carefully track all of their research and supporting documentation to replicate success and to learn from past projects, even failures. It's not just a matter of gathering the data but analyzing it to spot patterns and trends. ... the drug development process can take 12 to 15 years, ... the U.S. Food and Drug Administration announced the first steps in a broad initiative to modernize the agency's regulation of pharmaceutical manufacturing and product quality, and the documentation that supports drug research and manufacturing efforts. http://www.fda.gov Zimmermann, Kim Ann (Oct. 2003). Learning from success ... and failure. KMWorld; 12(9), 16. EDRMS' and HIPPA All health-care organizations were required last year to become compliant with the Transaction Rule and Privacy Rule implemented as part of the Health Insurance Portability and Accountability Act of 1996 (HIPPA) ...As organizations have worked to meet the standards, electronic document and records management systems (EDRMS) have been recognized as a solid foundation for establishing HIPAA-compliant systems. Edelman, Russ, and Settle, Wes (October 2003). EDRMS' crucial role in HIPAA compliance. KMWorld, 12(9), 14-15. http://www.kmworld.com http://www.hhs.gov The Buyers' Guide is a supplement to the October 2003 issue http://www.kmworld.com "Best Practices" features RetrieveWare8 used for KM by Unisys http://www.unisys.com AUTOMATING PERCEPTION, Part 3, by Tony McKinley Vivisimo http://vivisimo.com Nstein Technologies http://www.nstein.com Text Analysis http://www.textanalysis.com CUSTOMER RELATIONS MANAGEMENT (CRM) Customer relations management is about business processes. Access to information to make better decisions, bringing in new customers while retaining the old ones, increasing revenue, and decreasing deficiencies. Most of all CRM is about changing the mindset of your employees to focus on customers. Companies can only do this if customer-centricity begins and is embraced at the C-level. The four top executives we present here operate different size companies in different industries with different requirements. What they have in common, however, is passion for CRM and the benefits it can bring to their respective businesses. http://www.destinationCRM.com Picarille, Lisa (October 2003). Top Execs + CRM = Success. CRM; 7(10),28-32. APP-DEV MEGA TRENDS This article discusses 10 applications development megatrends (a) open-source rules, (b) Web services are exploding, (c) the platform wars are heating up, (d) the global economy has come to software, (e) distributors emerge as power centers, (f) J2EE RAD goes prime time, (g) new technologies are going to alter development approaches, (h) hot markets abound, (i) .Net grows up, and G) ISVs get partnering itch. Top 10 ISVs in Article Web Address Notes Apache Web Server http://www.apache.org RightNow Web (CRM) http://www.rightnow.com Ipswitch http://www.ipswitch.com Salesforce http://www.salesforce.com QuickBooks http://www.intuit.com AutoDesk http://www.autodesk.com Made2Manage
http://www.made2manage.com
Sunbelt Software http://www.sunbelt-software.com Bowstreet Software http://www.bowstreet.com Alpha Software http://www.alfasoftware.com April, Carolyn A.; Doyle, T.C.; Schwartz; and Wright, Rob (September 15,2003). App-Dev Megatrends. VARBusiness, XIX(19), 28-40. http://www.varbusiness.com STIEFEL LABORATORIES MOBILE SALES CASE STUDY There are few sales processes as complex - and as vital - as those employed by modern pharmaceutical companies. Not only must sales reps keep track of health care clients who are often harried and demanding, they must also stay abreast of the slightest shifts in a swiftly moving, highly competitive industry. On top of these challenges, government policies that regulate and track drug distribution are becoming more complicated each year. Stiefel Laboratories is the largest privately held dermatological company in the world, With the introduction of the Prescription Drug Marketing Act (PDMA), which has tightened the enforcement of sample accountability, compliance has become a vitally important matter for pharmaceutical sales organizations. http://www.MobileEnterprisemag.com Purdue, Matt (October 2003). Stiefel Chase. Mobile Enterprise, 4(10),42-46. INC. 500 FASTEST GROWING COMPANIES IN THE U.S. The 22nd annual Inc. 500 ranking of the fastest-growing companies in the U.S. lists them by 24 industry categories plus other: Advertising & Marketing, Computer Hardware, Consulting, Consumer Products, Defense, Education, Electronics, Financial Services. Food & Beverage, Health, Human Resources, Insurance, IT Services, Legal & Accounting, Leisure, Maintenance & Repair, Manufacturing, Materials & Construction, Real Estate, Retail, Security, Software, Telecommunications, Transportation, and Other. American Biophysics and a few firms are: American Biophysics: Growth of 25,615% In
the late '90s, American Biophysics attracted the tag line "Fatal attraction
for mosquitoes" to its flagship product. But when the company was just
getting started, the four engineers who founded it had a very different
objective - trying to keep the fragile mosquitoes alive. Back in 1991,
the U.S. Army had issued bids for technology to survey the spread and impact
of insect- borne diseases such as malaria, alive, and the then little-known
West Nile virus. To see the virus in action, researchers needed carrier
specimens alive and kicking. Thus, American Biophysics ...
Web Address Notes Epsilon Systems Solutions http://www.epsilonsystems.com QSS Group http://www.qssgroupinc.com Global Science and Technology http://www.gst.com Gryphon
Technologies http://www.gryphonic.com
Blackboard http://www.blackboard.com Cultural Experiences Abroad http://www.gowithcea.com Schoollink http://www.schoollink.com National Heritage Academies http://www.heritageacadmies.com To make the Inc. Hall of Fame, a company must grow at a blurring pace for five years and the company must continue that pace for five more years (see p.159). http://www.inc.com THE e.bus25 COMBACK KIDS What
a comeback for e-business. Few would have predicted this in the dark days
of 2000, when many people started to loose faith in the promise of the
Internet - and even to doubt the payoff from technology itself. Yet take
a look around, and you'll see that e-business has become a pillar of the
economy. Consumers are more avid than ever to go places where only the
Web can take them, and the corporations making the smartest use of the
Internet outclass their brethren when it comes to operating nimbly and
efficiently. http://www.businessweek.com/magazine/extra.htm
CRITICAL
TOPICS: IDENTITY THEFT
A Coalition on Online Identity Theft consisting of 12 companies will help fight credit-card fraud and identity theft. Security Tech Center: http://www.informationweek.com/TC/security Business-Critical PCs for 5MBs: The New Mobility. htpp://www.businesscriticalpcs.com BARCODES AND RFID APPLICATIONS TO SUPPLY CHAINS Do you remember the supply chain in the days before barcodes? It's really hard to conjure up a picture of how things worked before the information could be encoded in those little black stripes and automatically captured with a simple scan. Barcodes are so ubiquitous and useful today that we forget they were not an immediate success. Patented in 1952, barcodes were hardly used in the supply chain for more than 30 years. Then, in 1984, all that changed. The catalyst was an endorsement by Wal-Mart, retail's biggest powerhouse. By 1987, more than 75,000 suppliers were bar-coding their products and a new scan-based infrastructure was rapidly replacing the old, manual one. Many think we are about to see a rerun of this scenario, this time with radio-frequency identification technology (RFID). Last spring, Wal-Mart announced that it would require its top 100 suppliers to incorporate RFID labels at the case and pallet level by January 2005, less than 18 months from now. Berger, Brad, and Murphy, Jean V. (September 2003). 1984 - The Sequel. Global Logistics Supply Chain Strategies, 7(9), 10. http://www.glscs.com WAL-MART MANDATE PUTS RFID AND SMART TAGS ON FAST TRACK In the early 1980s retail giant Wal-Mart posted a large reproduction of a barcode in its vendor reception area. Underneath was a sign that read, "If your product doesn't have one of these, don't sit down," or words to that effect. At that time few companies were using barcodes in the supply chain, but once Wal-Mart threw its weight behind the technology, the adoption curve quickly shot up. Within a few years, barcodes were ubiquitous. Murphy, Jean V. (September 2003). Get Ready! Wal-Mart Mandate Puts RFID, Smart Tags on Fast Track. Global Logistics & Supply Chain Strategies, 7(9),32-41. http://www.glscs.com INFORMATIONWEEK 500 LEADING LT. INNOVATORS Hospital-supplies distributor Owens & Minor heads the list and is highlighted in a separate article as are automobile industry leader General Motors and other economy sector leaders. Kontzer, Tony (September 22,2003). Owens & Minor Takes Supply Chain Deeper. InformationWeek, Issue 956, 47-50. http://www.informationweek.com Bach, Beth (September 22,2003). Keep Pace On The Innovation Speedway, 77-74. Foley, John (September 22, 2003). Financial Firms Invest For Growth, 77-80. Greenemeier,
Larry (September 22,2003). Drug Companies Get Customer-Focused, 87. Kontzer, Tony (September 22,2003). Merchandise Moves With RFID, 99. Ewalt, David M. (September 22,2003). Semiconductors Poised For Comeback, 103. McGee,
Marianne K. (September 22,2003). Tech Innovation Keeps The Doctor In, 109-114. BUSINESS INTELLIGENCE (BI) The synonymous terms enterprise performance management, corporate performance management, and business performance management are hard to miss in most business and technology publications today. Enabling technologies such as balanced scorecards, closed-loop strategic planning, and digital dashboards sound easy to implement, but the old saying "you can't manage what you can't measure" illustrates why it's not quite that simple. In reality, getting a single version of the numbers is the hard part for most organizations that collect vast amounts of transactional data from dozens of operational and enterprise resource planning systems. Lang, Creighton (September 17, 2003). What Are You Measuring? Intelligent Enterprise, 6(15), 34-37 plus 49. http://www.intelligententerprise.com http://www.reveregroup.com ANTICIPATING BETTER THE FUTURE VIA BUSINESS ANALYTICS (BA) The leaders of big organizations, especially businesses, can pay a terrible price for driving forward while gazing in the rear-view mirror. Many who did this at the turn of the millennium raced headlong into the Permafrost Economy on the fuel of wishful thinking and soothing official lullabies. Meanwhile, data in their own systems could have shown them both the coming chill and actions likely to buffer it. That is, the data could have if these leaders had invested in a software category called BA (business analytics). An excellent article comparing BA and BI. Angus, Jeff (September 1,2003). BA Predicts the Future. InfoWorld; 25(34), 46-51. http://www.infoworld.com Applications: Infinity Pharmaceuticals and Quaker Chemicals A CLEARER VIEW via SECURITY INFORMATION MANAGEMENT (SIM) The security information management (SIM) space is a lot like that pre-teen kid who still has some growing up to do. However, even if this market needs more time to come into its own, it is turning some heads. Despite the variety of labels given to this somewhat immature space, ranging from security management or security information management, to network security management and enterprise security management, there is no denying the increased interest in the technology. SIM vendors are offering an alluring picture to enterprises contending with heterogeneous IT infrastructures protected by countless different security tools. A "cover story" that is outstanding. Armstrong,
Illena (September 2003). The Network Balancing Act. SC Magazine, 24-27.
Analyze articles on Biometrics and Smartcards. Annstrong,
Illena (September 2003). Finding a Future for Smart cards. SC Magazine,
30-32.
Not only does the password provide the least secure authentication, but it can't evolve. KNOWLEDGE MANAGEMENT (KM) and OTHER RESOURCES KM can be accessed andmined:http://www.members.cox.net/greenka6/wgnewweb/wgmenu.html Users can link directly to hundreds of Web sites from the KM newsletters and other resources. August 2003 Pages Leadership in design/deployment of .comEnterprises w/Virtual Communities Of Practice 1 Conceptual framework for entrepreneurial thinking and characteristics of entrepreneurs 1 Emerging American marketplace and case studies 2 Caribbean investment opportunities, Trinidad and Tobacco, and Latin America 3 Private pioneers in Latin America, big tech spenders, and a list of big tech spenders 4 Agenda by President Bush for U.S. - African relations 5 Chief Information Officers (CIOs) and IllPPA compliance and patient safety 6 Health Informatics organizations and publications and Top technologies in health care 6 A fantastic voyage in Knowledge Management (KM) in programs at two universities 7 Small Business Administration (SBA) 7 Crisis in Education and Are CIOs on the verge of extinction or changing dramatically? 8 September 2003 Pages Gen3 Transformational Leadership for Quality Of Life (QOL) 1 A focus
on competencies of ethical leadership to appeal to moral values and mobilize
Rise of new breed of Chief Executive Officer (CEO) 1 How CEOs are doing more with less 1 Business Intelligence (BI) with five online communities of interest by IntelligentEnterprise 2 Knowledge Management: The Need to Know 2 Chief Information Officer's (CIO) top 100 resourceful 100 CIOs 3 How to create an agile workforce, a CIO article that mentions Manpower 3 Preparing Generation Z: CIOs say college graduates aren't ready for corporation IT jobs 3 Auto industry portal Covisint kicks into high gear http://www.covisint.com 4 100 supply chain partners and Mobilizing the supply chain 4 Special report on offshore outsourcing - The Politics followed by The Money 4 Healthcare organizations mandate mobile computing -1llP AA and The Leapfrog Group 5 Tom between paper and digital? 5 The global enabled supply chain and demand chain series - payment 5 Customer Relations Management (CRM) 2003 elite http://www.destinationCRM.com 6 RFID (radio frequency identification) and smart dust http://www.IntelligentEnterprise.com 6 Session initiation protocol (SIP), a leader in VoIP (voice over IP); seven vendor sites 6 Knowledge management's (KM) trend setting products of 2003 http://www.kmworld.com 7 "Best
Practices in Records Management & Regulatory Compliance" is outstanding
InfoWorld 2003 readers' choice awards http://www.infoworld.com 7 NetworkWorld contains excellent items on security http://www.nwfusion.com 7 A university's network was scanned 96,000 times by machines in 99 countries in two weeks Chief Executive has articles of foreign involvement in China http://www.chiefexecutive.com 7 Art and science of transformation leadership for Intelligent Communities with VCOP KNOWLEDGE MANAGEMENT (KM) and OTHER RESOURCES KM
can be accessed and mined: http://www.members.cox.net/greenka6/wgnewweb/wgmenu.html
Comment: I work with individuals using multiple form and style guides with unique variations. Content and leads to sources remain a central focus of KM; consistency to a format is variable. Warren H. Groff, 3408 N. 49dt St., Milwaukee, WI 53216-3208, 414-871-1127, groffw@nova.edu |